Product Manager for Financial Well-being experiences impacting participants at Vanguard. Collaborating across the enterprise to drive engagement and client success.
Responsibilities
Own the Financial Well-being experience for Workplace Solutions participants
Collaborates with cross-functional teams to create best practices that drive significant change to the client experience
Coaches digital product teams towards best practices and learnings
Ensures delivery of messaging, communication, and customer outreach as necessary
Partners with stakeholders to resolve production and implementation issues in a timely manner
Leads the planning, development and implementation of new digital products
Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans
Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities
Participates in special projects and performs other duties as assigned
Requirements
Undergraduate degree or equivalent combination of training and experience required
Graduate degree preferred
Minimum of five years related work experience
Two years of leading large cross-functional teams on major organizational projects preferred
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