Product administration technician providing technical support and administrative assistance for financial products at Desjardins. Collaborating with experienced employees and assisting in operational processes and information management.
About the role
- Onboarding Administrator at Vanguard coordinating logistics for onboarding and licensing. Bringing accuracy and strong attention to detail while supporting crew transitions efficiently.
Responsibilities
- Bring structure, accuracy, and strong attention to detail to a fast‑paced environment.
- Ensure smooth, consistent onboarding cycles while providing precise administrative support for crew in licensing.
- Coordinate and manage logistics for onboarding and licensing classes, including schedules, rosters, facilities, equipment preparation, and systems access until their transition to the appropriate administrative team.
- Act as a liaison between all partners involved in onboarding and licensing (HR, Licensing & Registration, Licensing Support, Compliance, IT, facilities, and site leadership).
- Balance ongoing onboarding cycles with administrative needs of crew already in licensing.
- Track and audit onboarding and licensing data in Excel and internal systems to ensure accuracy and completeness across processes.
- Maintain workflow tools such as Power Automate, Oracle, Planon, and Microsoft 365.
- Update and maintain standard work, documentation, and process materials while applying VMS and continuous‑improvement principles to streamline onboarding and licensing administration workflows.
Requirements
- Bachelor’s degree or equivalent experience.
- 2–3 years of experience in operations, HR operations, onboarding, administrative support, or similar structured workflows.
- Strong organizational skills and experience coordinating multi‑step processes in a fast‑paced environment.
- Detail‑oriented mindset with the focus to maintain consistency in routine tasks while catching nuanced changes across interconnected processes.
- Clear and confident communication with cross‑functional partners.
- Ability to learn systems quickly and manage multiple platforms.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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