Director of Digital Banking overseeing digital customer engagements and technology roadmap at Atlantic Union Bank. Leading teams to achieve KPIs and enhance customer satisfaction through digital solutions.
About the role
- Director of Payments Technology at Vancity, responsible for modernizing payment systems and fraud technology. Engaging with Payments Canada and leading cross-functional teams in financial services technology.
Responsibilities
- Defining and executing the enterprise payments and fraud technology roadmap across Interac, RTR, ANR, EFT/ACSS, Lynx, and related Payments Canada initiatives
- Engaging with Payments Canada to translate mandates, rule changes, and modernization milestones into executable delivery plans
- Modernizing payment rails supporting retail, SMB, and commercial members including Interac (v3.x through v3.7), EFT, RTR, card networks, and SWIFT
- Delivering RTR connectivity including real time routing, clearing, and settlement capabilities
- Owning the evolution of the enterprise fraud engine including real time scoring, decisioning platforms, transaction monitoring, and case management
- Ensuring fraud controls are embedded directly into payment journeys to prevent losses while preserving seamless member experience and trust
- Ensuring tight integration across payment flows, fraud platforms, core banking systems, and digital channels
- Partnering with architecture to define target state payments and fraud platforms aligned with cloud strategy and core modernization
- Leading cross functional teams delivering complex payments and fraud modernization initiatives
Requirements
- 10+ years of experience in financial services technology with deep expertise in payment rails and fraud systems
- Hands-on experience delivering Interac e-Transfer, RTR, ANR, EFT/ACSS, and related national payment rails
- Demonstrated experience designing and operating enterprise fraud engines, real time decisioning systems, and secure transaction platforms
- Strong knowledge of Payments Canada modernization programs including RTR, Lynx, ACSS, and ISO 20022
- Experience embedding fraud by design into digital and payment experiences to strengthen member trust and reduce losses
- Proven experience translating regulatory and business requirements into executable payments and fraud technology roadmaps.
Benefits
- Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits : Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
- Vancity Talent Programs: Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback.
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