Senior Director of Product & Customer Marketing at SoSafe bridging product innovation and market needs. Crafting narratives for a leading human risk management provider in Europe.
About the role
- Head of Product at UXCam defining AI-powered analytics strategy and leading a high-performing team in Berlin. Collaborating with departments to enhance user decision-making and product value.
Responsibilities
- Set a clear, inspiring vision for AI-powered product analytics that reduces user effort and improves decision quality.
- Translate vision into a focused roadmap with crisp success metrics, staged bets, and fast learning cycles.
- Identify wedges and use-cases that prove value quickly while building durable differentiation.
- Hire, mentor, and lead a small, high-performing Product team in Berlin; raise the bar on discovery and decision quality.
- Work closely with Engineering and Design to ship clean, usable flows that connect metrics to real user behavior.
- Establish a ship-learn cadence: instrument outcomes, run experiments, iterate in weeks—not quarters.
- Build simple, scalable product processes (prioritization, reviews, launch checklists) that enable speed without chaos.
- Partner with Marketing on positioning and storytelling that make the value obvious.
- Collaborate with Sales and Customer Success on pilots, pricing/packaging, enablement, and feedback loops from the field.
- Turn customer insights into roadmap decisions; retire what doesn’t work and double down on what does.
- Communicate trade-offs and choices clearly; keep the company aligned on goals, progress, and learnings.
- Foster a product culture grounded in outcomes, clarity, and accountability.
- Champion responsible use of AI and strong product quality standards.
Requirements
- 8–12+ years in Product Management with 3+ years leading PMs; proven end-to-end ownership in B2B SaaS.
- Strong AI fluency and curiosity: you understand where AI helps teams decide and act, and where it shouldn’t.
- Experience building or prototyping AI-powered products—you tinker, experiment, and show how things can be built.
- Analytics depth: funnels, retention, cohorts, diagnostics—and how product teams actually use (or struggle to use) them.
- Execution excellence: you simplify, set a high quality bar, make fast decisions with imperfect data, and focus the team.
- Cross-functional leadership: track record partnering with Marketing, Sales, and CS to turn strategy into adoption and expansion.
- Strengths in stakeholder alignment: you surface trade‑offs, make principles explicit, and help diverse teams move forward together.
- You thrive on feedback; You want a candid, open, honest environment where results and accountability are important.
- Nice to Have
- Experience building AI agents
- Experience with mobile and web product health metrics (e.g. crash-free users, ANR rate, performance).
- Familiarity with privacy and compliance considerations in analytics.
- Comfort with usage-aligned packaging, add-ons, and role-based productization.
Benefits
- Scope and ownership to define a high-leverage product area in a pivotal moment for the category.
- Competitive compensation and meaningful growth opportunities.
- A collaborative, international team and a flexible hybrid work environment.
- Work from home possible 2-3 days a week, and 1 month of remote work a year.
- The chance to build an enduring product culture in Berlin with strong executive support.
Job title
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