About the role

  • Collect, verify, and maintain documentation for the credentialing and recredentialing of healthcare providers.
  • Conduct background checks and review professional references.
  • Ensure timely and accurate completion of credentialing applications, including CAQH, state Medicaid programs, Medicare PECOS, hospital medical staff offices, and commercial payer portals.
  • Maintain up-to-date knowledge of state, federal, and accreditation requirements (e.g., CMS, NCQA, Joint Commission).
  • Ensure compliance with organizational policies and credentialing standards.
  • Maintain and update provider credentialing databases and tracking tools.
  • Generate reports and track the status of credentialing and privileging applications with hospitals and health plans.
  • Serve as a point of contact for healthcare providers regarding credentialing requirements, timelines, and status updates.
  • Collaborate with clinical, administrative, and onboarding teams to facilitate seamless provider integration.
  • Identify opportunities to optimize workflow in credentialing processes.
  • Participate in training and development activities related to credentialing best practices.
  • Assist in the coordination, preparation, and submission of payer enrollment forms, contract documents, amendments, and rate updates.
  • Maintain contract documentation, payer correspondence, fee schedules, effective dates, and payment terms in centralized repositories.
  • Track contract status across all practices, including renewals, expirations, delegated agreements, and participation changes.
  • Support analysis of payer contracts, fee schedules, and reimbursement terms to identify gaps, discrepancies, or risks.
  • Prepare summaries, comparison sheets, or redlines to support leadership decision-making and negotiation strategy.
  • Collaborate with payers to resolve contract setup issues, enrollment errors, rate loading discrepancies, or network status delays.
  • Assist in gathering utilization, rate, and policy information needed for contracting initiatives.
  • Monitor payer policy updates, reimbursement changes, and regulatory requirements relevant to contracting work.
  • Support cross-functional teams including Revenue Cycle, Operations, and Finance to ensure contract terms are operationally executable.
  • Participate in payer meetings, contract implementation reviews, or special projects as assigned.

Requirements

  • Bachelor’s degree in healthcare administration, business, or a related field preferred.
  • Minimum of 2 years of experience in credentialing, contracting, payer enrollment, or a related healthcare administrative field.
  • Familiarity with medical terminology, healthcare regulations, and payer structures.
  • Strong organizational skills and high attention to detail, with the ability to manage multiple priorities simultaneously.
  • Excellent verbal and written communication abilities.
  • Proficiency in credentialing software, payer portals, and Microsoft Office Suite (Excel proficiency strongly preferred).

Job title

Credentialing & Contract Manager

Job type

Experience level

JuniorMid level

Salary

$65,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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