Consultor de Negócios II garantindo a excelência operacional da franqueadora e alinhamento entre franqueados e a franqueadora. Implementando planos de ação e otimizando resultados por meio de análise de dados.
About the role
- Client Relationship Consultant building relationships with U.S. Bank customers via in-person and digital channels while advising on banking needs. Engaging clients and recommending solutions to meet their financial goals.
Responsibilities
- Build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually
- Assess and attend to customers’ banking needs, obtaining and processing customer and account information
- Demonstrate and educate clients on available deposit and loan products and services
- Recommend solutions based on each customer’s unique goals and needs
- Maintain a working knowledge of consumer and business banking products and services including digital products and services
- Process basic transactions
- Open new consumer and business accounts, complete service requests and submit credit applications
- Proactively educate clients on emerging and self-service digital products and services to assist with meeting their financial needs
- Collaborate with branch team members to best serve clients
Requirements
- High school diploma or equivalent
- Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training
- Proven ability to build and foster relationships with clients through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies, procedures and support systems
- Thorough knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Experience with using and demonstrating digital products and self-service technologies
- Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
- Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
- Experience in the financial services industry preferred
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
ERP - Consultant driving successful implementations and developments of ERP software for trade. Analyzing processes and delivering training to enhance client systems and upgrades.
Building Consultant managing a portfolio of subsidence claims from notification to conclusion across the UK. Work involves both digital remote diagnosis and on - site visits.
Consultant advising clients in digital transformation of banking processes. Engaging in strategic consulting from conception to implementation in the banking sector.
Consultant Digitalisierung advising public administration and businesses on digital transformation. Join our team to implement digital innovations and improve customer efficiency in Frankfurt.
Junior Consultant supporting clients in digital transformation projects within public and private sectors. Collaborating on process analyses and implementation from conception to execution.
Azure Consultant developing innovative (Hybrid) Cloud solutions for leading IT company specializing in Cloud & Infrastructure Solutions. Actively participate in exciting projects with Microsoft technologies.
Claims Consultant providing client customer service regarding claims processes and resolutions. Serving clients in Montpelier, VT and Garden City, NY.
Consultant(e) RH Expert(e) dans le secteur public optimisant l'utilisation des solutions RH. Rédaction de livrables, conduite d'audits et pilotage des missions de consulting.
Consultant specializing in Oracle Retail leading functional fronts in strategic retail projects. Responsible for implementation, evolution, and support of Oracle Retail ecosystem.