Hybrid AI Prompt Specialist

at U.S. Bank

• Job title: AI Prompt Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $71,400 - $84,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, JavaScript, Python, SQL
• Location requirements: Hybrid, Saint Paul, United States

About the role

• AI Prompt Specialist supporting technology applications and business line initiatives at U.S. Bank. Serving as a liaison between technical teams and business partners for project releases and system support.

Responsibilities

• Serve as a subject‑matter expert for assigned applications, providing guidance, troubleshooting, and ongoing support.
• Perform detailed research and analysis to support system enhancements and project releases.
• Collaborate with business lines to understand requirements and recommend technology solutions.
• Coordinate with internal and external resources to ensure smooth delivery and implementation of systems.
• Assist in the design, development, and deployment of AI‑driven, cloud‑native applications using Azure AI services.
• Utilize tools such as: Azure OpenAI Service for Large Language Models (LLMs)
• Azure Cognitive Search for Retrieval‑Augmented Generation (RAG) architectures
• Azure Machine Learning for model training and deployment
• Azure App Services, Azure Functions, and Azure Logic Apps for application orchestration
• Integrate LLMs into enterprise workflows with senior developers and architects, ensuring scalability, security, and responsible AI alignment.
• Participate in prompt engineering, model fine‑tuning, and retrieval optimization to improve accuracy and relevance.
• Support CI/CD pipelines using GitLab and Azure DevOps.
• Monitor AI models and application health, addressing performance, compliance, and operational reliability.
• Document AI architectures, RAG workflows, and best practices; contribute to internal knowledge sharing.

Requirements

• Bachelor’s degree, or equivalent work experience
• Three to five years of direct experience (with project lead experience), or five to eight years of related experience
• Basic understanding of cloud computing concepts, Azure services, and AI/ML fundamentals
• Familiarity with programming languages such as Python, C#, or JavaScript; experience with AI SDKs and REST APIs
• Exposure to LLM integration, prompt engineering, and retrieval‑based AI systems
• Knowledge of SQL, vector databases, and working with structured/unstructured data
• Experience with Git and version control systems
• Ability to work as part of a project team, with leadership and negotiation skills
• Good organizational and analytical skills
• Strong problem‑solving and communication skills
• Willingness to learn and grow in a fast‑paced AI and cloud environment.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law