Hybrid Executive Director – Application Development, Advice, Loyalty, and Rewards

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About the role

  • Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function.
  • Manages multiple development teams often supporting one or more lines of business or business functional areas.
  • Works closely with clients in order to map and support their operational needs.
  • Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization.
  • Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks.
  • In partnership with CTO, Infrastructure, and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules.
  • Establishes management routines to ensure appropriate oversight of the organization’s software development and maintenance activities.
  • Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.
  • Evaluates and selects third party vendors to provide value added services.
  • Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA.
  • Collaborates with CTO to ensure that solutions are consistent with technology standards.
  • Works across IT and business partners to reduce technical debt.
  • Responsible for team’s adherence to SDLC and applicable controls.
  • Works to ensure teams have appropriate development plans consistent with domain of expertise.
  • Mentors across the technical community.
  • Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience may be substituted in lieu of degree.
  • 10+ years of experience of general IT management competencies.
  • 4+ years of people leadership experience in building, managing and/or developing high-performing teams required.
  • Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment.
  • Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation.
  • Demonstrated ability to communicate technical information to a non-technical audience.
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.
  • Demonstrated experience in vendor contract management and management of distributed development teams and resources.
  • Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.
  • Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.
  • Understanding of Legislative and Regulatory Compliance Requirements.
  • Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.
  • Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development.
  • Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.
  • Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details.
  • Experience and ability to drive a culture of quality and personal accountability through technology support teams.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

Job title

Executive Director – Application Development, Advice, Loyalty, and Rewards

Job type

Experience level

Lead

Salary

$195,230 - $351,410 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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