Plaza Director managing operations and profitability at multi - million - dollar travel plaza. Leading teams to provide fast and friendly service while meeting financial and performance goals.
US
Hybrid Executive Director – Application Development, Advice, Loyalty, and Rewards
Posted 3 months ago
About the role
- Executive Director role within USAA's Enterprise Digital Technology organization managing applications development and leading high-performing teams. Drive impactful change in a flexible 4-day office environment.
Responsibilities
- Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function.
- Manages multiple development teams often supporting one or more lines of business or business functional areas.
- Works closely with clients in order to map and support their operational needs.
- Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization.
- Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks.
- In partnership with CTO, Infrastructure, and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules.
- Establishes management routines to ensure appropriate oversight of the organization’s software development and maintenance activities.
- Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.
- Evaluates and selects third party vendors to provide value added services.
- Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA.
- Collaborates with CTO to ensure that solutions are consistent with technology standards.
- Works across IT and business partners to reduce technical debt.
- Responsible for team’s adherence to SDLC and applicable controls.
- Works to ensure teams have appropriate development plans consistent with domain of expertise.
- Mentors across the technical community.
- Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience may be substituted in lieu of degree.
- 10+ years of experience of general IT management competencies.
- 4+ years of people leadership experience in building, managing and/or developing high-performing teams required.
- Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment.
- Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation.
- Demonstrated ability to communicate technical information to a non-technical audience.
- Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.
- Demonstrated experience in vendor contract management and management of distributed development teams and resources.
- Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.
- Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.
- Understanding of Legislative and Regulatory Compliance Requirements.
- Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.
- Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development.
- Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.
- Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details.
- Experience and ability to drive a culture of quality and personal accountability through technology support teams.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Executive Director leading biologics process strategies for digital transformation in an innovative healthcare company. Overseeing data strategy and integration of analytics in cross - functional teams to enhance operational efficiency.
Associate Director focusing on data - driven insights for marketing strategies in ophthalmology and technology. Collaborating with cross - functional teams to inform and execute commercial objectives in a hybrid role.
Associate Director driving data - driven insights for US market commercial strategies in immunology. Leading analytics projects and mentoring teams while collaborating across functions.
Funeral Director Interns gaining hands - on experience across multiple states in the funeral profession. Strong mentorship and licensure support in a compassionate environment.
Director of Merchandising at Kay Jewelers, leading product strategy and executing trend - right assortments. Responsibilities include P&L delivery and category performance management.
Director overseeing technical implementation and delivery management for AEC at Trimble, ensuring software aligns with industry standards and managing resource effectiveness.
Senior Director leading global patient activation strategy for Rare Diseases portfolio at Sanofi. Driving patient - centric initiatives and managing cross - functional collaborations to improve care for rare disease patients.
Director of Franchise Strategy for Coca - Cola managing strategic agendas and commercial insights in the LATAM region. Leading the Strategy team for Chile, Bolivia, and Paraguay with senior leadership.
Production Director managing the production strategy and vendor partnerships for a wholesale business. Overseeing product lifecycle, cost negotiations, and maintaining quality standards for timely delivery.