VP of Payment Integrity overseeing the strategic vision and execution of payment integrity initiatives in healthcare. Leading audit functions and team development in a hybrid role.
About the role
- AVP, Advice shaping and delivering personalized financial services at USAA. Leading the development of advice standards and digital product strategies for member trust.
Responsibilities
- Defines and implements Association-level Advice standards and governance protocols, ensuring consistency and alignment across all LoBs and functional areas
- Develops and manages the digital Advice product lifecycle, including roadmap creation, prioritization, and execution with cross-functional teams
- Responsible for facilitating the Advice operating model, coordinating central hub responsibilities and collaborating with distributed 'spoke' teams (Lines of Business)
- Manages the integrated Advice experience, incorporating LoB inputs and ensuring cohesive delivery across digital and human-assisted channels
- Drives innovative Advice distribution strategies, leveraging personalization technologies (e.g. PEGA, FinFeed), and creative channels such as email, podcasts, social influencers
- Collaborates with LoB leaders to align product-specific Advice with association standards and complements non-product guidance, ensuring a holistic member journey
- Champions adoption of advanced digital capabilities, including Generative AI, to enhance advice delivery
- Foster a culture of continuous improvement, using performance measures (KPIs), member insights, and performance analytics to optimize Advice delivery and strengthen member financial resilience
- Provides executive oversight for governance processes and ensures seamless integration of Next Best Action strategies ensuring cross-channel consistency and real-time data synchronization
- Develops and maintains comprehensive member journey maps, integrating both non-product Advice (e.g., budgeting tools) and product-related guidance tailored to key member life events
- Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
- 10 years of progressive leadership experience in financial services, with a proven track record in member experience, strategy development, and operational execution
- 6 years of people leadership experience in building, managing and/or developing high-performing teams
- Proven ability to lead association-wide, cross-functional initiatives, driving collaboration across diverse business units and influencing strategic decisions in a complex, matrixed environment
- Ability to lead and influence organizational change while delivering results in a complex and highly matrix environment
- Demonstrated success in governance and operational oversight, including developing frameworks, setting standards, and ensuring compliance across multiple lines of business
- Demonstrated analytical and analytical acumen with expertise leveraging data analytics and member insights to translate into actionable strategies
- Highly effective at building partnerships and influencing key decisions at a senior stakeholder level; proven ability to present information and build relationships with other executive management stakeholders.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning
- continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Qualitätsbeauftragter in der außerklinischen Intensivpflege bei Pflegedienst Nicole Tobias. Verantwortung für Qualitätsmanagement, Schulungen und Dokumentationsprozesse.
Pflegefachkraft für intensiv - und beatmungspflichtige Patient:innen. Arbeiten im Zwei - Schichtsystem mit 12h Diensten im Allgäu.
Pflegefachkraft providing individual care in a modern intensive care setting for up to six patients. Engaging in patient support and emergency management in Krumbach, Germany.
Nursing professional caring for patients in an intensive outpatient setting. Collaborating with a professional team to improve patient quality of life in Buchloe, Germany.
Pflegefachkraft responsible for individual patient care and treatment in a growing intensive care community. Supporting patients in daily life and monitoring vital parameters for effective care.
Pflegefachkraft in der Intensivpflege verantwortlich für individuelle PatientInnenversorgung und Grundpflege. Mitarbeit in einem sicheren und wachsenden Unternehmen in Hauzenberg, Deutschland.
Nursing professional providing intensive care for adult clients at aiutanda Rhein - Ruhr. Responsibilities include patient monitoring, treatment, and medical equipment oversight in Nettersheim, Germany.
Vice President of Corporate Applications & Data at Nutrien overseeing enterprise strategy for applications and data platforms. Fostering innovation, collaboration, and technology - driven business value.
Lead client integration project manager at Synchrony, responsible for implementing products and capabilities. Collaborate with multiple teams to ensure client satisfaction and project success.