Store Manager responsible for driving sales and delivering engaging customer experiences at Urban Outfitters. Leading team development and maintaining operational excellence in the store.
Responsibilities
Act as a brand representative reflective of the company values
Lead and support the team to elevate every aspect of the store experience through omni channel capabilities, merchandising, and display
Cultivate a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences
Build a succession plan for engaging and retaining a diverse team
Provide timely and specific employee feedback to create a culture of action and accountability
Inspire teams through empowerment, creativity, empathy, and shared fate
Oversee and collaborate with key partners to uphold daily operating procedures
Assess global business and product sell-through to identify business success and opportunities for the store
Promote an inclusive environment by representing and amplifying all voices
Requirements
5+ years store leadership experience
Proven record of hiring and developing great talent
Strong understanding of merchant process and ways it impacts the business
Experience in coaching, counseling, and conflict resolution
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
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