Manager leading eDiscovery project execution and team supervision in Kroll’s India - based delivery team. Responsibilities include workload management, stakeholder communication, and workflow optimization.
About the role
- Manager of IT Business Relationship Management ensuring quality engagement between business stakeholders and IT. Responsible for leading and developing a high-performance team and driving strategic initiatives.
Responsibilities
- Leading and developing a team of Business Relationship Managers who serve as the primary liaison between business stakeholders and IT.
- Ensuring consistent delivery of high-quality engagement, prioritization, and outcomes across portfolios by setting direction, balancing demand, and aligning work to organizational strategy.
- Providing coaching, performance management, and escalation support, while also partnering with senior leaders to translate business priorities into actionable, value-driven initiatives.
- Accountable for team effectiveness, stakeholder satisfaction, and continuous improvement of business-IT collaboration practices.
Requirements
- Bachelor’s Degree in Information Technology, Management Information Systems, Computer Science or closely related discipline
- 5 years in a leadership / mentoring role
- 5 years of planning, implementing, maintaining and growing capabilities within relevant discipline
- 3 years of developing, communicating and presenting concepts to varying audience
- Management experience in: employee development plans, performance evaluations, goals development
- Experience in budget administration and process improvement
- Knowledge and experience in developing strategic plans
- Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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