About the role

Director of Social Services overseeing clinical and case management functions at Urban Pathways. Responsible for compliance, staff management, and reporting in a hybrid work environment.

Responsibilities

Oversees the clinical and case management functions of the program, ensuring ongoing best-practice approaches and compliance with regulatory agency policies.
Manages and supervises the Social Services Department.
Oversees or monitors all clinical provisions of the program for clients, including casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, and investigation documentation.
Oversees all quality improvement monitoring functions, including case reviews and service plan reviews.
Assesses and coordinates Social Services staff training needs with the Program Director.
Prepares, maintains, and submits timely and accurate statistical and other reports mandated by Urban Pathways and funding agencies.
Provides back-up administrative coverage in the absence of the Program Director as needed.
Monitors and ensures the accuracy of employee timekeeping and payroll systems.
Ensures timely evaluations of social service staff, identifying areas for improvement and corrective actions as needed.

A master’s degree in social work or a closely related clinical field is required.
A minimum of five years of clinical and supervisory experience is required.
A professional license (LCSW) is preferred.
Experience with the homeless, persons living with a mental health condition, and the substance abuse population is preferred.
Foreign languages are a plus.
Strong written and verbal communication skills.
Strong team-building and coaching skills and experience.
Strong problem-solving skills and resourcefulness.
Strong computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, Excel, etc.).
Strong skills and knowledge of client relational databases are preferred (e.g., AWARDS).
Required to work a flexible schedule, including weekends, holidays, and evenings.
A valid driver’s license with a clean driving record is a plus.

Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.