Director managing risk rated credits in commercial banking at CIBC. Focusing on effective credit policies and strategies to support portfolio quality.
About the role
- Product Director responsible for strategy development and customer experience in Life and AD&D for The Hartford. Leading a product management team to capture market opportunities and drive growth.
Responsibilities
- Sets Life and AD&D strategy, in collaboration with the Employee Benefits Senior Leadership Team: Responsible for The Hartford’s Product Roadmap
- Identifies and addresses long-term business opportunities to impact growth and profitability
- Identifies and evaluates new product opportunities to expand The Hartford’s portfolio
- Proactively leverages competitive intelligence to ensure a competitive market position
- Leads key initiatives across the broader Group Benefits organization, including: New product development and upgrades and updates to existing products
- Enrollment strategies to increase product participation
- Operating upgrades needed to succeed in the marketplace (e.g., IT investments, product investments, customer experience changes)
- Effective spokesperson for the product suite both internally and in the external market
- Ensures products and operations remain compliant with all applicable federal and state laws and regulations
- Leads & inspires Product Management team and provides cross-functional leadership of aligned functional resources across the matrix
- Trains and develops direct reports, as well as key cross-functional support staff.
- Creates a positive work environment, with a focus on execution, teamwork and inclusion
- Develops current & future leaders for Group Benefits and The Hartford overall.
Requirements
- 5+ years’ experience in Employee Benefits working directly with Life and AD&D products, including deep expertise in life insurance products.
- Proven strategic leader who can identify and capture potential market opportunities, while balancing operational and financial constraints.
- Proven track record of effective people leadership and delivering results through a cross-functional team.
- Financially astute; has an excellent command of product economics and financial concepts, and how they tie to operational initiatives.
- Strong relationship and influencing skills, effective ambassador for this product suite internally and in the external market.
- Understands distribution, employer and customer dynamics.
- Experience with Employee Benefits insurance product development process.
- Creative problem solver with track record of solving customer problems and a positive, “can-do” outlook.
- Exceptional communication, influencing and partnership skills; works effectively in a matrix environment to drive outcomes through others.
- Understands the business end-to-end, from product development through sales, servicing and claim; experience working in an Agile environment helpful.
- Proactively engages with new and emerging technologies, including AI, to maximize the effectiveness and growth of our products.
- Bachelor’s degree or equivalent work experience.
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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