Enhanced Due Diligence Analyst conducting reviews and analysis to support compliance at Uphold. Collaborating within a team to improve compliance processes and manage customer account evaluations.
Responsibilities
Conducting onboarding and periodic Enhanced Due Diligence (EDD) reviews on consumer accounts
Performing intermediate to complex analysis that requires knowledge of Anti-Money Laundering (AML) and Know Your Customer (KYC) laws and regulations
Analyzing research using the Internet, AML Tools like Lexis Nexis, etc., and review any press or media for adverse information regarding customers
Updating customer profiles using internal CRM tools
Interacting with compliance operations, investigations, fraud and other second-line of defenses for any potential case escalations
Assisting in recommending improvements for internal processes, including forms/checklists, data collection methods, analyses and reporting to Uphold Compliance leadership
Managing work efficiently to meet production goals and project deliverables
Working collaboratively in a team environment
Assisting the Uphold Compliance Department with ad-hoc projects and reviews as needed
Requirements
Bachelor’s Degree from an accredited university
Fluent in English
At least two years of AML/KYC/OFAC compliance experience working at a bank, broker dealer, or Fintech company
Ability to work independently; take initiative; and able to adapt to change
Strong quality, delivery and customer service orientation
Excellent verbal and written communication and interpersonal skills
Excellent organizational, time management and prioritization skills
Excellent attention to detail
Bonus if you have: Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) designation preferred
Prior experience working at a startup in FinTech/Crypto
Working knowledge of ZenDesk, Veriff, Jira or other tools
Working knowledge of data manipulation, gathering insights and analysis
Availability for occasional work outside normal business hours to communicate with the U.S. team
Strong quality, delivery and customer service orientation
Ability to comprehend multiple languages when conducting documentation review
Benefits
A fun and collaborative work environment in a company that continues to grow, driven by extraordinary and passionate people that keep us innovating and challenging each day
An international team in a cutting edge field
A flexible and enthusiastic environment with work from home opportunities
Growth and career opportunities and the chance to be proactive and creative
Open and transparent culture - we get together on a regular basis to share updates, strategic plans, and engage with each other informally over (virtual) drinks
Interesting events that keep you connected with the team and celebrate our success
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