Intern supporting Project Coordination and Operations for Professional Services team, ensuring efficient office operations and assisting in project management tasks.
Responsibilities
Assist in the creation and maintenance of core project documents, including Charters, Kick-off decks, and Project Plans.
Maintain the RAID log (Risks, Actions, Issues, Decisions), draft weekly status reports, and ensure Jira boards are up to date.
Own the logistics for stakeholder meetings—from scheduling across time zones in Google Calendar to capturing precise minutes and tracking action items.
Use NetSuite, JIRA and Excel to extract data and create reports that help leadership visualize project health.
Serve as the primary liaison with the Toronto office landlord and property management, coordinate maintenance requests, office repairs, suite access/security fobs, and fire evacuation readiness.
Maintain an organized repository of corporate insurance policies. Track renewal dates, coordinate with brokers for updated certificates of insurance (COI), and ensure compliance requirements are met.
Manage relationships with office vendors (cleaning services, snack/coffee delivery, shredding, etc.) and ensure timely processing of invoices and service quality.
Assist the Operations team with yearly SOC audit evidence collection, ensuring office access logs and physical security protocols are strictly followed.
Handle incoming/outgoing mail and couriers. Organize digital filing systems and maintain internal documentation in Confluence.
Ensure the office meets Ontario health and safety standards and coordinates regular inspections.
Requirements
Currently enrolled in or a recent graduate of a Business, Project Management, or related program.
High proficiency in Google Workspace (Sheets: VLOOKUPs/Pivots are a must) or Microsoft Office. Experience with Slack, Zoom, and Confluence is a significant plus.
Familiarity with Jira, Confluence, or NetSuite is a significant advantage.
A basic understanding of Agile/Scrum or the SDLC (Software Development Life Cycle).
Benefits
Health and safety compliance
Ad-hoc projects assistance
Vendor management
Office management support
Hands-on experience in project management
Job title
Project Coordination and Operations Administration Intern – Co-op
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