Junior System Administrator providing technical support for United Tech's team, ensuring productivity and resolving IT requests in the Kyiv office. Grow skills in IT operations and support.
Responsibilities
Provide timely and effective technical support to the team
Ensure smooth onboarding and offboarding processes
Promptly resolve all IT requests within your scope
Responsible for the technical condition of office equipment and software
Managing inventory, coordinating equipment orders and deliveries
Maintaining accurate records
Create a FAQ for common technical questions
Resolve equipment tracking issues
Compiling a complete list of services used within the company
Work with office security systems, access control (ACS), and video surveillance cameras
Requirements
6+ months of experience in system administration
Familiar with the modern market of computer components, laptops, and smartphones
Able to service hardware: disassemble and maintain PCs/laptops, install and configure software, and connect office equipment
Experience managing equipment inventory and proficient in working with documents and large spreadsheets (Word/Excel)
Basic knowledge of information security and networking
Experience supporting a large number of specialists
Strong communication skills, attentive, detail-oriented, and comfortable working in a team
Able to work effectively under dynamic workloads and handle multiple tasks simultaneously
Eager to learn and grow in this field
English — Intermediate or higher
Reside in Kyiv and able to work from the office (hybrid work possible from the 3rd month)
Benefits
20 paid vacation days, 15 sick days, and 6 additional days off for family events
100% medical insurance coverage
Sports and equipment reimbursement
Online yoga class with an instructor from the Ukrainian Yoga Federation
Team building events, corporate gifts, and stylish merch
Financial and legal support
Position retention and support for those who join the Armed Forces of Ukraine
Participation in social initiatives supporting Ukraine
Work from our Kyiv hub or remotely with a flexible schedule
Workspace rental reimbursement in other cities and abroad
Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
70% of our heads and leads have grown into their roles here – so can you!
Performance-oriented reviews and Individual Development Plans (IDPs)
Reimbursement for professional courses and English classes
Corporate library, book club, and knowledge-sharing events
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