Cyber Network Defense Analyst supporting cyber security initiatives at Leidos. Performing detection and incident response activities related to potential cyber threats and incidents.
About the role
- IT support analyst at Unidas, a leading mobility solutions company in Brazil providing comprehensive management and rental solutions. Supporting users and ensuring stability of IT services and infrastructure.
Responsibilities
- Suporte aos usuários na sede e de forma remota incluindo as lojas, atendimento de chamados dentro do SLA instalação e configuração de softwares, interação e feedback com as áreas envolvidas, atendimento de chamados;
- Responsável pela entrega/suporte aos serviços de TI, garantindo a estabilidade e disponibilidade dos ativos;
- Responsável pela infraestrutura do prédio (CPU, periféricos, ramais e celulares), busca aderência aos processos e políticas internas da Unidas;
- Garantir o cumprimento dos requisitos (SLA / nível de serviço) no que se refere à disponibilidade dos recursos relacionados a infraestrutura através dos atendimentos presenciais e remoto;
- Desenvolver, evoluir e manter sistemas, garantindo qualidade, segurança e aderência às regras de negócio;
- Atuar na identificação e resolução de incidentes, propondo melhorias e correções em causa raiz;
- Colaborar com áreas de negócio e equipes internas de TI para entrega de soluções eficientes;
- Acompanhar SLAs relacionados à disponibilidade e estabilidade dos sistemas;
- Apoiar usuários e áreas envolvidas nos sistemas sob sua responsabilidade, de forma remota ou presencial.
Requirements
- Formação superior concluída em Analise de sistemas e ou entre outras;
- Atuar com desenvolvimento de sistemas .Net e Angular;
- Ritos de Agilidade;
- Conhecimentos de Azure Devops.
Benefits
- Convênio Médico
- Convênio Odontológico
- Seguro de Vida
- Vale Transporte
- Vale Refeição e/ou Alimentação
- Cartão Farmácia
- WellHub
- Clube de Vantagens
- Cartão flex
- Programa de Lucros e Resultados.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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