Hybrid Associate Product Manager

at UneeQ

• Job title: Associate Product Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Auckland, New Zealand

About the role

• Engage with customers to shape UneeQ's Immersive Training Platform through feedback and insights. Collaborate internally to drive product excellence in a dynamic startup environment.

Responsibilities

• Your day will generally start with a quick daily stand-up - aligning with engineers on troubleshooting, new ideas, and any challenges that need solving.
• Next, you might join a customer meeting, acting as our product expert - helping customers, collecting feedback, and uncovering new opportunities.
• Then, you’ll jump into our platform to explore new features, test functionality, and share internal feedback.
• Later, you might wrap up your day by presenting improvements and ideas to the product and engineering teams - helping turn insights into real action.
• You’ll be our go-to product expert, working in a high-paced startup environment with lots of fun and meaningful tasks.
• Meeting with customers to understand their goals, workflows, and challenges.
• Helping customers get onboarding to the product and continuously ensuring they’re set up for success.
• Acting as an internal product expert - supporting teammates and troubleshooting issues.
• Collecting, organising, and filtering customer feedback to identify key themes.
• Creating clear product and feature requirements based on customer needs and strategy.
• Collaborate with engineering, design, sales and marketing, as well as leadership to discuss and debate different product ideas and approaches.
• Analysing and evaluating product effectiveness with data-driven insights.
• Testing and validating new features using prompt engineering and emerging AI techniques.
• Conducting market research and competitive analysis.
• Taking initiative across varied tasks - from documentation to testing - as needed in our fast-moving team.

Requirements

• You’ve likely worked with software before - maybe you’ve spent a few years in IT support, a technical customer success role, or working in testing. Or perhaps you have a few years of experience in product management.
• Familiar with software engineering development lifecycle.
• Interested in prompt engineering and conversational design principles.
• Energised and enthusiastic about meeting with customers.
• Comfortable adopting and experimenting with emerging AI tools and workflows, with the ability to adapt quickly.
• Bonus: you’ve worked in a startup before and thrive in fast-paced environments.
• Strong communication and analytical skills; able to turn complex feedback into clear product insights.
• Comfortable working closely with customers and internal teams.
• Organised, adaptable, and eager to contribute wherever needed to help the team succeed.
• Enthusiastic learner with an interest in conversational technology and product development.

Benefits

• Join a global team with colleagues from around the world
• Participation in our Employee Share Options scheme, giving you a stake in UneeQ’s success
• Annual learning allowance to support your professional growth
• Health insurance coverage
• Wellness allowance (for NZ & AU employees)
• An extra week of annual leave (for NZ & AU employees)
• Participation in our global annual Company Summit - yes, we fly in all our employees from around the world!
• Flexibility to work from other locations at times
• Your choice of hardware: PC or Mac