Payroll Implementation Specialist managing payroll implementations for customers at Personio. Collaborating with teams for customer satisfaction and project success in a dynamic environment.
Responsibilities
Independently manage project timelines and deliverables for standard and moderately complex payroll implementations.
Prepare and maintain accurate project documentation, including Blueprinting materials and handover notes.
Identify and escalate risks or delays early, working with team members or the Lead to resolve issues and maintain high-quality outcomes.
Support seamless handovers to Payroll Support by sharing best practices and addressing challenges.
Participate in retrospectives, share lessons learned, and contribute to ongoing process improvements.
Mentor and coach less experienced team members on payroll implementation best practices.
Serve as a go-to person for resolving day-to-day implementation challenges.
Collaborate with functional stakeholders to address challenges and ensure alignment.
Requirements
Typically 2–4 years in payroll implementation or a related customer-facing payroll role.
Demonstrated ability to independently manage standard and moderately complex payroll implementation projects from initiation to close.
Exposure to process improvement activities and participation in retrospectives or team enablement sessions.
Experience collaborating with cross-functional teams and supporting less experienced colleagues.
Solid understanding of payroll implementation processes and workflows.
Proficiency in project management tools (e.g., Rocketlane, Jira, Asana) for tracking timelines and deliverables.
Competence in preparing and maintaining project documentation, including Blueprinting materials and handover notes.
Familiarity with risk identification and basic mitigation strategies within implementation projects.
Native German speaker (or equivalent C2 level) and business-fluent in English.
Benefits
28 days of paid vacation, plus an extra day after 2 years and another after 4 years.
1 fully paid "Impact Day" to contribute to environmental or social initiatives.
Generous family leave, parental support, mental health resources, and sabbatical opportunities.
Company gatherings for meals, cultural initiatives, and events such as local Summer Sessions and year-end celebrations.
Healthy snacks, drinks, and a weekly catered lunch.
Competitive compensation package — reviewed annually — including salary, benefits, and pre-IPO equity.
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