Operations Attendant assisting in operations at Cleveland Clinic's Stow Health and Wellness Center. Responsibilities include member services, information dissemination, and cleaning assignments.
About the role
- Operations Manager II executing risk mitigation activities for Enterprise Bank Operations at UMB. Collaborating across business lines to ensure high-level service and meet budget goals.
Responsibilities
- Collaborate across all business lines within UMB to execute overall strategy and direction of risk mitigation activities for Enterprise Bank Operations
- Own and actively monitor expenses, consistently striving to operate at or below current budget levels
- Obtain and develop material knowledge of area functions that allows for informed and deliberate decision-making
- Monitor and ensure the creation, maintenance and accuracy of department documentation for all functions, processes and procedures
- Provide necessary support and resources for staff training and development
- Review and analyze production reports relating to productivity/quality/efficiency and follow up on gaps in standards and expectations
- Develop reporting methods that deliver timely, accurate and concise department information as required by management
- Identify, hire, develop and retain top talent
- Promote and encourage cross-training for development of bench strength and functional coverage in critical areas
- Set challenging goals that will promote innovation, creativity and development of staff and managers
- Complete regular coaching with direct reports
- Manage underperformance through documented Performance Improvement Process
- Develop and maintain strong working relationships with internal/external customers including 3rd party vendors
- Develop, monitor and enforce the use of documented controls as part of our organizational risk management process
- Assist with gathering and review of data for various reviews and/or audits within associated departments
- Assist with follow up from internal or external audits to resolve questions and/or outstanding items throughout Enterprise Bank Operations
- Collaborate with 1st, 2nd, and 3rd line partners to review processes within Enterprise Bank Operations
- Remain current, provide support and maintain documentation as it relates to Disaster Recovery and Business Continuity activities
- Demonstrate leadership that drives culture of ownership throughout organization
- Participate in customer business reviews, RFPs, PIQs, customer tours, on-site customer meetings and other related activities
- Provide support and subject matter expertise to business partners for supported products and services to enhance the delivery of TUCE to UMB customers
Requirements
- At least 5 years of banking operations experience
- At least 2 years of managerial experience
- Experience in Banking compliance, Banking risk, Project management within a bank, financial services company, or tech company
- Experience with internal and external banking risk or regulatory reviews
- Working knowledge of AML-CFT, Reg CC, Reg E, escheatment, and/or other regulations related to the activities of an operations organization
- Demonstrated ability to successfully lead team activities or work initiatives ensuring the work produced is high quality
- Excellent analytical, problem-solving, and decision-making skills
- Bonus Points if you have: Bachelor’s degree with a business or finance discipline
Benefits
- Paid Time Off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- Health savings, flexible spending, and dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Various associate banking benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Registered Nurse in Cardiac Cath Lab at Cleveland Clinic. Providing professional nursing care and collaborating with healthcare teams.
Provide nursing care in the Electrophysiology Department at Cleveland Clinic. Assist caregivers in diagnostic and therapeutic services while ensuring exceptional patient care.
GitOps Engineer responsible for cloud infrastructure and CI/CD pipelines at ezeep. Collaborating across engineering teams to optimize developer experience and drive DevOps best practices.
Operations Consultant at Aflac overseeing process improvement for business operations and collaborating with teams. Requires project management expertise and strong communication skills in a hybrid work environment.
Project Manager handling telecommunications projects in international customer service environment. Leading teams, managing budgets, and enhancing customer relationships.
Syndicated Loans Agency Operations Specialist managing lifecycle events of syndicated loans for client portfolios. Collaborating with other business lines to support global operating model.
Reinsurance Operations Analyst supporting excess reinsurance treaties for Sun Life's internal and external customers. Focus on reporting accuracy, timely settlements and compliance with treaties.
Head of Operational Excellence responsible for improving operational processes in the gastronomy sector. Leading change and driving efficiency through workshops and strategic collaboration with teams.
Grid Operations Industry Expert delivering operational expertise and strategic recommendations to utility clients. Collaborating with utility leaders to optimize operational performance and decision - making.