Customer Service Representative responsible for assisting clients with their health insurance inquiries via telephone. Ensuring excellence in service and compliance with regulations while documenting all interactions.
About the role
- Customer Service Representative at Uline processing orders and inquiries and assisting customers through various communication channels. Ensuring customer satisfaction and becoming a product expert to answer queries effectively.
Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and savings fund with employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Support Specialist at Uline providing exceptional customer service through order processing and inquiries. Collaborating with clients via phone, email, and chat to ensure satisfaction.
Bilingual Customer Support Specialist managing customer orders and inquiries for Uline. Ensuring high - quality service through effective communication and problem - solving skills.
Bilingual Customer Support Specialist at Uline delivering outstanding service and support to customers. Handling orders and inquiries effectively via multiple communication channels.
Customer Service Representative at Uline handling customer orders and inquiries in a collaborative call center. Communicating through various channels while being a product expert.
Customer Service & Sales Representative supporting customers at Stokke, a premium children’s products brand. Engaging with customers and driving sales through exceptional service.
E2E Solution Support Specialist resolving challenges in VoX, 5G, and other solutions at Nokia. Work within a globally distributed team, addressing complex customer network issues.
Customer Care Specialist ensuring a seamless setup and excellent experience for clients at MakiPeople. Collaborating across teams to enhance workflows and customer satisfaction.
Customer Service Specialist handling inbound and outbound mortgage loan inquiries in a hybrid role. Delivering exceptional customer service and resolving borrower issues efficiently.
Customer Support position at JUSTROCKET in Cluj - Napoca, aiding property managers with innovative solutions. Responsibilities include processing calls, editing tickets, and creating support content.