About the role

  • Assistant Access Director managing day-to-day operations of the Admissions and Emergency Department at UAMS. Reporting to Access Director and supervising staff to ensure high-level customer service.

Responsibilities

  • The Assistant Access Director manages the day-to-day operations of the Admissions and Emergency Department.
  • Responsible for unit performance that meets or exceeds the unit standards; reports directly to Access Director and will comply with all ICE and UAMS policies.
  • Position supervises staff and ensures all Office of Human Resource policies and regulatory guidelines are followed and is responsible for ensuring unit provides the highest level of customer service.
  • Displays exceptional supervisory, communication, interpersonal and collaborative skill.
  • Monitors staff performance through various methodologies including monthly quality/productivity audits and establishes performance standards in collaboration with the department director.
  • Identifies relevant trends by reviewing available reports and initiates process improvement activity when warranted.

Requirements

  • Bachelor’s Degree, or equivalent experience.
  • Four (4) years experience may be substituted in lieu of the degree.

Benefits

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Job title

Assistant Director, Access Services

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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