Hybrid Livestream Operations Intern

Posted 3 weeks ago

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About the role

  • Livestream Operations Intern supporting operational and technical execution for social commerce in Vietnam. Engaging with brands and learning through hands-on experiences in a dynamic environment.

Responsibilities

  • Livestream Operations Support
  • Set up and prepare livestream rooms before each session
  • Arrange products, samples, devices, and livestream tools according to the plan
  • Support livestream hosts during live sessions: Pin products and manage live cart; Remind hosts of deal timing, promotions, and key points; Monitor live chat and flag issues to the team
  • Follow livestream run-downs, scripts, and checklists provided by the team
  • Report issues during livestream for internal teams
  • Technical & Production Support
  • Support basic technical setup for livestreams: Operate OBS at a basic level (scene switching, checking sources); Set up cameras with correct angles and basic focus; Check microphones, lighting, and internet connection before & during going live
  • Monitor livestream quality during sessions (video, audio, stability)
  • Ensure livestream technical setup complies with platform requirements and brand standards.
  • Assist with simple troubleshooting during livestreams under guidance
  • Post-livestream Support
  • Support post-live tasks such as: Tidy up the room, and neatly arrange samples; Save recordings; Collect & report performance data

Requirements

  • Final-year student majoring in Marketing, E-commerce, Business, Media, Communication, IT, Multimedia, or related fields
  • Able to commit to a 6-month internship period
  • Strong interest in livestreaming and social commerce
  • Detail-oriented with good organization and task management
  • Eager to learn new knowledge, tools, systems, and workflows quickly
  • Available for evening and weekend shifts
  • Basic understanding or interest in: Livestream platforms (Shopee, TikTok, Lazada), OBS, and livestream tools.
  • Hands-on and responsible: can handle repetitive tasks with consistency and reliability.
  • Eager to learn and open to feedback.
  • Calm and focused during live sessions
  • Collaborative and adaptable, comfortable supporting multiple team members or ad-hoc requests.
  • Positive attitude and energy, enjoys a fast-paced, result-driven work environment.
  • Fluency in English is a plus.

Benefits

  • Hands-on experience supporting real livestream sessions for major brands
  • Practical learning in livestream operations and technical setup
  • Clear exposure to how social commerce teams work end-to-end
  • Training and on-the-job guidance from experienced team members
  • Opportunity to be considered for a full-time Livestream Operations role based on performance
  • Mentorship from experienced leaders in a leading e-Commerce organization
  • Competitive compensation
  • Generous benefits, including comprehensive insurance and ample leave

Job title

Livestream Operations Intern

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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