Customer Support Coordinator delivering technical support for complex security solutions. Collaborating with internal teams and external stakeholders to resolve service incidents while ensuring high performance standards.
About the role
- Manager, Product Security responsible for leading application security and penetration testing teams at Tricentis. Influence security strategy while fostering team growth in Czechia and Austria.
Responsibilities
- Lead and mentor your team: manage performance and career development for a distributed team in Czechia and Austria, fostering a culture of technical excellence and continuous growth.• Run our security initiatives: Drive the execution of our risk-based security program, making data-informed decisions to prioritize the most impactful security controls.• Influence technical direction: shape our strategy and roadmap by identifying key risks and aligning security initiatives with business goals.• Organize the work: prioritize the team's workload, navigating the balance between long-term strategic initiatives, urgent operational tasks, and incident response.• Stay calm under pressure: Demonstrate resilience and clear technical judgement during security incidents, ensuring effective resolution under time constraints.• Partner with engineering: work across teams to make security a natural part of how we build software.• Bring structure: rely on project management skills to break down complex technical work into manageable tasks.
Requirements
- 5+ years of experience in software development, product security, or a related technical field.• 2+ years people management experience in a fast-paced, high-growth enterprise software environment.• Demonstrable leadership, communication, and stakeholder management skills.• Ability to travel occasionally.
Benefits
- Flexible working schedule (no core hours)• Learning and career growth opportunities• 25 days of paid time off• 3 Sick Days• 2 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you• Hybrid work environment with home-office allowance• Meal allowance• Pension Contribution• Life & Disability Insurance• Paid Sickness Leave• A team of passionate professionals who are experts in their fields• Events for employees to learn, celebrate, and socialize (training sessions, hackathons, parties, sports events, board game gatherings, BBQs), and much more
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