Engineer in Electrical Engineering and Automation at Lindauer DORNIER GmbH. Planning and project management of electrical control systems and components for high - tech film production machinery.
About the role
- Level 1 Telephony Support Engineer providing onsite technical support for customer satisfaction. Involved in technology projects and complex troubleshooting for unified communications.
Responsibilities
- Provide onsite technical support to ensure customer satisfaction.
- Support customer deployments and technology projects.
- Maintain accurate documentation of deployments and hand over to Support Group.
- Troubleshoot advanced and complex applications and integrations.
- Conduct knowledge transfer of delivered solutions to clients.
- Provide timely progress reports on activities.
Requirements
- A graduate of any 4-year IT related courses: ▪ BS in Electronics Engineering ▪ BS in Electronics and Communications Engineering ▪ BS in Information Technology ▪ BS in Computer Engineering ▪ BS in Computer Science ▪ BS in Information System
- Good understanding of basic routing and switch and voice over IP technologies is a plus.
- Have a passion for customer satisfaction and can manage customer needs and expectation.
- Results-oriented and self-starter
- Analytical, team player and dynamic
- Effective communication skills
- Working knowledge in information security and data protection
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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