About the role

Director of Software Engineering leading DevOps initiatives at Travelers. Overseeing technical direction, team management, and strategic implementation of software solutions.

Responsibilities

Lead a team of Software engineers by providing technical guidance and mentorship while modeling Travelers' leadership behaviors.
Lead migration of existing Jenkins pipelines
Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks.
Leverage data and analytics to identify pipeline improvement opportunities, including ways to increase efficiencies, quality, security and overall maturity
Drive the strategy on how we can use GenAI to modernize our DevOps platform and pipelines
Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
Seek opportunities where technology can be utilized to improve the business and provide more efficient processes.
Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems.
Perform other duties as assigned.

5 years of related experience; including insurance / financial services industry experience.
Expertise in CI/CD pipelines, automation frameworks, and modern DevOps tooling (GitHub, GitHub Actions, Jenkins and/or ArgoCD)
Strong infrastructure and cloud platform knowledge (examples: OCF, AWS serverless, EKS/ECS, RDS)
Data analytics capabilities for metrics-driven pipeline optimization
Experience with AI technologies and their application to development workflows (examples: Bedrock, MCP, Claude, CoPilot)
Knowledge of ML Ops practices and platform requirements ( Databricks, Sagemaker)
Understanding of enterprise SDLC processes and software delivery best practices
Vendor and contract management experience
Excellent stakeholder management and cross-functional collaboration skills
Strategic vision development and execution
Strong communication skills for technical and non-technical audiences
Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices).

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.