Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
About the role
- Analyst supporting operational functions, onboarding, and reporting for TransUnion's Public Sector Sales Operations. Collaborating with teams to ensure compliance and operational guidance.
Responsibilities
- Support onboarding activities including membership and credentialing
- Provide contract documentation
- Offer operational guidance to sales teams
- Vendor form completion
- Pull reports and gather data on meaningful business metrics
- Assist with data accuracy and tracking for internal stakeholders
- Provide custom invoice delivery and monitor compliance for public sector customers
- Maintain Outlook calendars for 1-3 executives
- Coordinate external meetings and special events
- Assist with travel booking and other administrative tasks
- Contribute to initiatives focused on implementing government compliance requirements
Requirements
- 1+ year of Salesforce (SFDC) experience
- 1+ year of experience working with a credit bureau
- 1+ year of experience working with a public records company
- Experience with automated invoicing platforms
- Public Sector invoicing experience
- Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and Salesforce
- Bachelor’s degree or equivalent experience
Benefits
- flexible time off for exempt associates
- paid time off for non-exempt associates
- up to 12 paid holidays per year
- health benefits (including medical, dental, and vision plan options and health spending accounts)
- mental health support
- disability benefits
- up to 12 weeks of paid parental leave
- adoption assistance
- fertility planning coverage
- legal benefits
- long-term care insurance
- commuter benefits
- tuition reimbursement
- charity gift matching
- employee stock purchase plan
- 401(k) retirement savings with employer match
- access to TransUnion’s Employee Resource Groups
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
TS
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