Business Performance Manager driving operational excellence through strategic planning and performance reporting. Lead a team to deliver insights across multiple Operating Companies at Solvd.
Responsibilities
Lead and develop a team of performance analysts to deliver high-quality business intelligence.
Design and maintain performance dashboards for senior leadership and stakeholders.
Drive accurate planning and forecasting to ensure optimal resourcing and KPI achievement.
Develop and implement robust data systems and forecasting models.
Collaborate with internal and external stakeholders to deliver exceptional customer service outcomes.
Support ad hoc projects and promote continuous improvement across the Shared Service Centre.
Requirements
Proven experience in Management Information and Performance Management.
Strong background in workforce management, demand forecasting, and performance analysis.
Advanced Excel skills (including PowerPivot and complex formulas).
Proficiency in SQL and familiarity with Business Intelligence tools.
Excellent analytical and problem-solving abilities.
Qualification in Data Science or Data Analytics.
Benefits
On-the-job training and continuous personal development opportunities.
Regular performance feedback and 1:1s to help you succeed.
Support for family events, personal support, and a focus on having fun in the workplace.
Opportunities for career progression.
Competitive benefits.
Discretionary ScotRail Season Ticket (home to work)
Discretionary bonus scheme
Hybrid working (for most roles, after probation)
Living Wage and Living Hours Accredited
34 days holiday (including public holidays) with option to buy additional
Generous salary exchange Pension Scheme and Life Assurance Scheme
Optional Health Cashplan Scheme
Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social
Flexible dress code where you can Dress for Your Day!
Social events including Summer Event and Christmas Party
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