Integration Engineer developing integration solutions for B2B e-commerce using TradeCentric Gateway. Collaborating with project teams to ensure customer success in a fast-paced environment.
Responsibilities
Become a subject matter expert on the TradeCentric Platform and the proprietary framework we have developed for implementing our solutions
Work in a fast-paced, global team environment and collaborate with project teams to solve complex customer problems
Manage tasks for multiple projects and be capable of task switching between complex problems and projects multiple times per day
Own your backlog of work, proactively communicate task statuses, and escalate issues with senior engineers and delivery team management as appropriate to ensure project success
Must be capable of working independently with minimal guidance, and be comfortable asking clarifying questions of the team, and customers
Work with the project management team to capture and define customer needs, requirements, and scope for customer delivery projects, with a bias toward efficiency and scalability
Resolve issues that are identified through testing scenarios with customer projects, and respond to production support tickets, in collaboration with the Customer Support team
Collaborate with internal product management and development teams on platform improvement opportunities and new product ideas
Become a subject matter expert on a number of platforms and processes in the procurement industry
Other duties as assigned
Requirements
2 plus years of previous Integrations Engineering experience
Strong technical, analytical, and problem-solving skills
High attention to detail
Familiarity with parsing and manipulating data formats like JSON and XML
Familiarity with transmission methods like sFTP, HTTPS, AS2, APIs, etc
Experience working with development productivity tools like JIRA, Trello, and Salesforce
Experience working with shared resources and distributed teams in a partial or full-time remote environment
**Preferred Qualifications/Experience:**
Experience in web application development and troubleshooting issues involving HTML/CSS/JS and APIs is preferred
Procurement industry experience (Ariba, Coupa, Netsuite, Salesforce, etc.) is a plus
Familiarity with the G Suite is a plus
Benefits
🕒 Generous Annual Leave
🕒 Volunteer Time Off
🩺 Premium Private Insurance Option: Medical, Dental and Vision
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