Sales and marketing support expert for Hydraulics products in the Asia Pacific region, driving strategy and consulting with product groups. Providing ongoing support expertise and implementing customer solutions.
About the role
- Sr Solutions Engineer providing technical expertise for sales teams in Dubai. Supporting customers with product knowledge and driving technical solutions related to F5 offerings with a focus on business needs.
Responsibilities
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
- Provides complex design and systems engineering configurations
- Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
- Maintains a high level of technical knowledge of F5 and the relevant industry
- Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
- Participate in the development and support of presentations for customers and partners
- Clearly articulate technical elements of the F5 value proposition to customers and partners
- Maintain knowledge of competitive landscape and share knowledge with CAT team
- Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
- Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
- Effectively negotiate and pursue conflict resolution
- Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
- Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
- Understand and effectively utilize F5 organizational resources
- Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
- Lead strategic (organizational) opportunities
- Well developed SME focus for one technology
- Deliver customized product presentations using an advanced solution-based sales approach
- Proactively provide consultative support
Requirements
- 8+ years of related industry experience
- Relevant certifications a plus
- BS/BA or equivalent work experience
- Strong verbal and written English communication skills
- Public speaking skills (events, conferences)
- Experience with product demonstrations, value propositions and technical presentations to technical and business leads
- Ability to adapt your message to your audience
- Architectural problem solving skills
- Self-learner and curious in new technologies
- Strong business mindset – translating technical features into business outcomes
Benefits
- Competitive pay
- Family friendly benefits
- Cool perks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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