Business Analyst / Agile Delivery Lead at Turning Point Global Solutions delivering cloud-based state government system. Translating stakeholder needs into actionable user stories and functional specifications with Agile methodology.
Responsibilities
Lead requirements elicitation through stakeholder interviews, workshops, and user research with multiple client organizations and system administrators.
Translate business needs into detailed functional and non-functional requirements, user stories, use cases, and acceptance criteria aligned to the client system feature set.
Own and maintain the Requirements Traceability Matrix (RTM) using the client DoIT template, ensuring traceability from requirements through design, development, and testing across all development increments.
Drive backlog grooming and sprint planning sessions; work closely with the PM and development team to prioritize features and resolve requirements ambiguities.
Support development of the System Design Document (SDD), including system requirements, UI/UX specifications, data dictionary, and processing logic documentation.
Support UX framework definition including information architecture, navigation schema, wireframes, and design concepts for producer, multiple client organizations, and administrator user personas.
Facilitate design review presentations with key evaluation personnel for feedback and concurrence on design parameters.
Support development of the UAT Plan and test cases in collaboration with client stakeholders; provide technical and non-technical support during UAT execution.
Document the User Access Matrix covering all user roles and required permission levels.
Contribute to training materials, user manuals, and online help documentation; support development of the Training Plan and train-the-trainer curriculum.
Identify and document integration requirements for external systems including client procurement systems and producer platform plug-ins.
Maintain clear, professional documentation in MS Office formats meeting client DoIT minimum deliverable quality standards.
Requirements
5+ years of business analysis experience on complex IT systems, preferably web-based platforms, marketplaces, or e-commerce systems within a state government environment.
Prior experience with similar systems in state government environments.
Strong requirements elicitation skills including stakeholder interview facilitation, workshop facilitation, and process mapping.
Demonstrated experience working in Agile environments: user story writing, backlog grooming, sprint ceremonies, and Agile documentation practices.
Agile certification: CSM, PSM, SAFe, or DASM.
Experience producing formal government IT deliverables including RTMs, System Design Documents, UAT plans, and training documentation.
Experience working with multi-stakeholder environments involving government agencies, end users, and technical teams simultaneously.
Strong written communication skills; ability to produce clear, well-organized documentation meeting professional quality standards.
Benefits
Competitive salary with annual performance bonus, and annual merit increases.
Comprehensive health benefits fully funded by the company for employees.
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