Join us as a Structured Sales Representative in Germany. Support our team with customer management and appointment organization in a reliable and efficient manner.
About the role
- Sales Support and Fulfillment Officer responsible for parts inquiries and logistics at Tototheo Global. Ensuring timely delivery and maintaining supplier relationships.
Responsibilities
- Receive and respond to all inquiries related to the sales of spare parts/equipment
- Ensure safe and timely delivery to the customer
- Communicate and receive offers from suppliers for the spare/equipment required at the best price possible
- Coordinates all shipments in collaboration with Logistics for the successful delivery of orders to the destination of interest
- Receives and records sales inquiries in the company electronic system
- Communicates with several suppliers and subcontractors to obtain the best offer
- Provides quotations to customers for applicable charges according to their requirements
- Assists to maintain price lists and discount matrixes from suppliers and each customer
- Assists to evaluate suppliers on regular basis based on the volume of sales requested and maintaining a list of approved/preferred suppliers
- Assists to maintain a list of approved/preferred suppliers
- Ensures close contact with Logistics to ensure availability of requested spares or equipment
- Ensures that all delivered orders have been invoiced with collaboration with the Accounts Department
- Maintains good knowledge of the company’s electronic systems and databases
- Maintains in-depth knowledge of the company’s products and services
- Maintains good communication and cooperation with other departments
- Handles after office hours tasks when required
Requirements
- Excellent knowledge of the English Language
- Good communication skills (written and oral)
- Good knowledge of MS Office
- Computer literacy
- Excellent problem-solving skills
- Flexibility and adaptability to juggle a range of different tasks
- The ability to work under pressure and to tight deadlines
- Good organizational and time management skills
- Customer service orientation
- Honesty and reliability
- Able to multitask
- Administrative skills
- Prioritization skills
- Ability to work collaboratively across departmental functions
- A keen eye for detail and a result-driven approach
- A Degree in Management, Shipping, or adequate experience in a similar position
Benefits
- Work in an international, dynamic, and fun environment, at a growing company
- Attractive remuneration package
- Private Medical Health Insurance
- Continuing education and training
- Flexible hybrid work mode
- Half day leave on your birthday
- Wellness Support – Unlimited access to our dedicated wellness platform for mental health resources, coaching and self-care tools
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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