Hybrid Sales Support and Fulfillment Officer

Posted 2 hours ago

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About the role

  • Sales Support and Fulfillment Officer responsible for parts inquiries and logistics at Tototheo Global. Ensuring timely delivery and maintaining supplier relationships.

Responsibilities

  • Receive and respond to all inquiries related to the sales of spare parts/equipment
  • Ensure safe and timely delivery to the customer
  • Communicate and receive offers from suppliers for the spare/equipment required at the best price possible
  • Coordinates all shipments in collaboration with Logistics for the successful delivery of orders to the destination of interest
  • Receives and records sales inquiries in the company electronic system
  • Communicates with several suppliers and subcontractors to obtain the best offer
  • Provides quotations to customers for applicable charges according to their requirements
  • Assists to maintain price lists and discount matrixes from suppliers and each customer
  • Assists to evaluate suppliers on regular basis based on the volume of sales requested and maintaining a list of approved/preferred suppliers
  • Assists to maintain a list of approved/preferred suppliers
  • Ensures close contact with Logistics to ensure availability of requested spares or equipment
  • Ensures that all delivered orders have been invoiced with collaboration with the Accounts Department
  • Maintains good knowledge of the company’s electronic systems and databases
  • Maintains in-depth knowledge of the company’s products and services
  • Maintains good communication and cooperation with other departments
  • Handles after office hours tasks when required

Requirements

  • Excellent knowledge of the English Language
  • Good communication skills (written and oral)
  • Good knowledge of MS Office
  • Computer literacy
  • Excellent problem-solving skills
  • Flexibility and adaptability to juggle a range of different tasks
  • The ability to work under pressure and to tight deadlines
  • Good organizational and time management skills
  • Customer service orientation
  • Honesty and reliability
  • Able to multitask
  • Administrative skills
  • Prioritization skills
  • Ability to work collaboratively across departmental functions
  • A keen eye for detail and a result-driven approach
  • A Degree in Management, Shipping, or adequate experience in a similar position

Benefits

  • Work in an international, dynamic, and fun environment, at a growing company
  • Attractive remuneration package
  • Private Medical Health Insurance
  • Continuing education and training
  • Flexible hybrid work mode
  • Half day leave on your birthday
  • Wellness Support – Unlimited access to our dedicated wellness platform for mental health resources, coaching and self-care tools

Job title

Sales Support and Fulfillment Officer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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