IT services management administrator overseeing IT contract lifecycle and collaborating with service providers. Managing compliance, data integrity, and audits for IT contracts.
About the role
- Administration Trainee assisting divisional staff with office and financial duties. Helping organize events and manage data collection and documentation tasks.
Responsibilities
- Assist divisional staff with general office administrative and financial duties as it relates to the program area.
- Assist in the planning and organizing of open houses, workshops, and events.
- Assists with various office functions such as filing, data entry, photocopying, sending faxes etc.
- Receives/logs data/information received.
- Collects data for others to analyze and process.
- Assists with organizing and presenting data collected.
- May utilize various software packages.
- Inputs/retrieves/updates/maintains data.
- Assists others with drafting documents, correspondence etc.
- Assists with financial transactions and makes calculations.
- Answers inquiries, provides general information, takes messages and directs inquiries to appropriate staff to answer questions/handle requests.
- Assists with setting up meetings.
- Records and circulates data.
- Assists with mail/supply collection, inventory, sorting and distribution.
- Assists with packing, loading, lifting, moving, delivering, setting up, maintaining and unpacking supplies, equipment, furniture etc.
- Travels to various locations and/or special events to provide assistance.
Requirements
- Currently enrolled in or a recent graduate of any post-secondary program and/or any equivalent combination of education and experience.
- Experience using various computer software applications including but not limited to Microsoft Office M365.
- Experience providing customer service and responding to inquiries via telephone, email, and in person.
- Excellent interpersonal and communication skills with the ability to interact with staff and clients in an efficient and diplomatic manner, both in-person, over the phone and via email.
- Excellent organizational and problem-solving skills.
- Ability to work effectively as a member of a team.
- Ability to communicate effectively both orally and in writing.
- Ability to work under time constraints and meet deadlines.
- Ability to provide excellent customer service when dealing with the public.
- Ability to work flexible hours including overtime as required.
- Ability to travel to other City work locations as required.
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