As a System Administrator at Kyndryl, solve complex problems across platforms and services for major clients. Engage in system management and security compliance while collaborating with a talented team.
About the role
- Junior Server Administrator managing MS Windows Servers and mobile devices at OMEXOM in Hamburg. Providing IT support and documentation for effective operations.
Responsibilities
- Various tasks in the IT administration of MS Windows Servers, clients, and mobile devices (Apple iOS and Google Android)
- Implement system expansions and adjustments
- First point of contact for internal colleagues for incidents in 1st- and 2nd-level support
- Handle customer inquiries
- Ensure smooth onboarding of new colleagues
- Set up user accounts and devices
- Support users in the use of software and hardware
- Document work in the Jira ticketing system
- Escalate complex issues to the responsible specialist departments
- Ensure reliable operations through IT documentation
- Document processes, system adjustments, and changes in Atlassian Confluence
- Maintain progress in the Atlassian Jira ticketing system
Requirements
- Completed vocational training in IT, e.g., as an IT specialist for system integration (Fachinformatiker Systemintegration) or an equivalent qualification
- Experience with ticketing systems such as Atlassian Jira
- Basic knowledge in server administration and networking
- Familiarity with terms such as DNS, Active Directory/LDAP, Wireshark, PowerShell, and the OSI model
- Experience operating MS Windows Servers is an advantage
- Experience in IT support or help desk
- Technical affinity and a curious mindset
- Strong problem-solving skills
- Service-oriented working style
- Valid driver's license (B or former Class 3)
- Willingness to travel for regular regional assignments
- Good German and English language skills
- Strong teamwork and communication skills
Benefits
- Permanent, secure position starting at 30 hours per week with a competitive salary
- Remote work options to better balance work and private life
- Flexible working hours for greater flexibility in your daily work
- 30 days of vacation for a balanced work-life balance
- Employee share program with discounted terms and free shares
- Employee referral program with bonuses of up to €3,000
- Bike leasing for environmentally friendly and flexible mobility
- Subsidies for gym memberships to promote your health
- Childcare allowance to support families
- Retirement and health care benefits for long-term security
- Eyewear allowance to ensure proper vision at work
- Corporate benefits program with numerous discounts from many partners
- Personal development through targeted onboarding, further training, and long-term career perspectives
- Innovative projects with varied tasks and a modern working environment
- Help shape the energy transition through sustainable projects and active climate protection
- Highest level of occupational safety through clear standards, training, and the goal of "zero accidents"
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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