Managing AI vendor business and driving sales initiatives for TD SYNNEX while fostering innovation and collaboration to accelerate AI growth. Leading cross - functional teams and client relationship management.
About the role
- AI Business Transformation Lead at Togetherwork accelerating AI implementation across various functions. Leading projects that enhance productivity and cross-functional AI adoption.
Responsibilities
- Drive & Enable Cross-Functional AI Pilots (approx. 50%)
- Partner with functional leaders in Support, GTM, Finance, Operations, HR, etc., to identify and scope automation and AI opportunities.
- Prototype lightweight workflows using no-code tools (ChatGPT, Zapier, Make, etc.)
- Coordinate with technical teams or vendors for complex builds.
- Track adoption, quantify impact, and document playbooks for replication.
- Maintain a shared library of reusable GPTs and automations, ensuring quality, compliance, and discoverability across the company.
- Build Internal AI Capability & Culture (approx. 25%)
- Lead Togetherwork’s AI Champions program and community of practice.
- Plan and deliver AI training, office hours, demo sessions, and adoption support to business teams.
- Capture and share success stories that inspire safe, effective AI use.
- Continuously explore new ChatGPT, Copilot, and automation capabilities, and guide teams on where emerging features can unlock value.
- Program Management, Governance & Reporting (approx. 25%)
- Maintain the central portfolio of AI pilots—status, owners, metrics.
- Manage Togetherwork’s AI governance practices, ensuring pilots follow policy and escalating issues or risks to the AI Governance Council.
- Apply Togetherwork’s AI Policy and Self-Check process to all pilots.
- Own measurement of AI pilot impact, including ROI, adoption, and productivity metrics; maintain a central dashboard of outcomes and lessons learned.
- Prepare concise impact updates for the executive team and board.
Requirements
- 5–10 years of experience in operations, strategy, product, or transformation roles.
- Experience driving cross-functional change across non-technical teams (Support, HR, Finance, GTM, Operations).
- Hands-on fluency with generative AI and no-code automation tools (e.g., ChatGPT Enterprise, Power Automate, Make, or Zapier).
- Exceptional communication and facilitation skills.
- Analytical mindset—able to measure ROI and translate insights into action.
- You actively stay current on AI tools, especially ChatGPT and Microsoft Copilot, and bring new ideas on how Togetherwork can use them to improve business workflows.
- SaaS or technology background preferred; passion for AI essential.
Benefits
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 9 company paid holidays
- 6 weeks paid parental leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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