About the role

  • Business Analyst improving business processes and systems for Tokio Marine North America Services. Collaborating with stakeholders, defining requirements, and supporting operational processes.

Responsibilities

  • Responsible for business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice
  • Gather and define business and functional requirements
  • Lead, support, and participate in business requirements gathering for projects and enhancements
  • Facilitate effective communication between IT teams, business units, and external vendors
  • Identify and recommend changes to technology that improve efficiency, accuracy, and compliance of business processes
  • Perform operational support activities
  • Participate in the full software development life cycle (SDLC)
  • Conduct operational support turnover activities

Requirements

  • 3+ years’ experience as a Business Analyst
  • 1+ years’ experience supporting underwriting functions in the property and casualty (P&C) insurance sector
  • Experience with custom developed policy administration systems preferred
  • Experience with software packages such as Policy Decisions or Advantage
  • Familiarity with technology platforms that enable the independent agency channel
  • Familiarity with service management and requirements tools (e.g., ServiceNow, Jira, Azure DevOps, Modern Requirements)
  • Excellent problem-solving and analytical skills
  • Experience writing business requirements and functional specs
  • Ability to decompose complex business and data requirements into specifications for developers and other stakeholders
  • Excellent written and oral communication skills

Benefits

  • competitive benefits package
  • bonus eligibility

Job title

Business Analyst II

Job type

Experience level

Mid levelSenior

Salary

$64,000 - $81,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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