Program and Operations Lead overseeing AI Hub operations and governance at Tokio Marine Group. Ensuring alignment and execution excellence across AI initiatives in a global enterprise environment.
Responsibilities
Leads the design and execution of AI Hub operational governance and delivery frameworks
Manages the global portfolio of AI initiatives across Training, R&D, and Governance workstreams
Operates project intake, prioritization, and vendor management processes to align with enterprise strategy
Oversees program delivery performance, schedules, and interdependencies across multiple concurrent initiatives
Implements structured change management, issue tracking, and risk mitigation processes
Develops and maintains executive dashboards, KPIs, and budget performance metrics to monitor progress
Provides actionable insights and recommendations to leadership for portfolio prioritization and decision-making
Acts as liaison between AI Hub leadership, Tokio Marine Holdings, and Group Company stakeholders to ensure alignment of business and technology objectives
Facilitates governance meetings, strategic reviews, and leadership updates on AI Hub operations
Drives continuous improvement in project intake, reporting, and governance standards
Ensures compliance with internal controls, audit standards, and enterprise governance frameworks
Supports cross-functional collaboration, communication, and documentation across the AI Hub’s global network
Requirements
Bachelor’s degree in Business, Information Technology, or a related discipline (Master’s preferred)
8–10 years of experience in program, portfolio, or operations management in large, federated organizations preferred
Proven success in managing complex, multi-stakeholder technology or transformation programs
Deep understanding of governance frameworks, program planning, and performance management
Project Management Professional (PMP) certification or equivalent preferred
Experience managing vendors, cross-functional teams, and third-party partnerships
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
Excellent written and verbal communication skills, with experience presenting to executives and governance bodies
Ability to navigate organizational complexity, influence senior stakeholders, and drive alignment across regions and functions.
AI Technology Manager driving AI solutions in Valmet's industrial innovation. Leading AI application design and integration into products across multiple business processes.
Medical Affairs AI Operations Lead driving AI transformation by assessing workflows and embedding AI capabilities. Ensuring measurable productivity improvements in Medical Affairs across regions and functions.
AI Consultant responsible for leading AI discovery and project implementation for large enterprise clients. Focusing on automation opportunities and scaling AI solutions for maximum impact.
AI Operations Engineer at Cube, building systems for automated workflows and AI infrastructure. Focused on enabling operational efficiency across teams while ensuring data integrity.
Senior Associate focused on program management and client relationships at PwC. Analyzing complex issues and mentoring team members while overseeing program execution and reporting.
Manager in strategy consulting at PwC specializing in AI - led operating models and strategic business solutions. Leading cross - functional teams to deliver measurable value to clients.
AI Transformation Intern aiding Group IT strategy via data analysis and project coordination. Engaging in high - impact initiatives within cross - functional teams in a leading tech company.
AI Agile Transformation Consultant developing intelligent agents and automations to improve productivity at Verity. Focused on integrating AI into team workflows and strategic decisions.
AI & R&D IT Intern at Eisai, assisting with AI technology in pharmaceutical R&D operations. Collaborating with the RSQM IT team and cross - functional colleagues on AI use cases and implementations.
Senior Business Consultant leading growth in AI and data expertise for customers in Norway. Collaborating across teams to create significant customer impact within a dynamic environment.