Senior Talend Consultant responsible for regulatory compliance in Data Management Office. Engaging in functional analysis, technical specifications, and job development in hybrid environment.
About the role
- Technical Consultant handling mobile service incidents in a hybrid work model. Collaborating with other teams and troubleshooting complex issues to ensure client satisfaction.
Responsibilities
- Responsible for receiving and resolving customer complaints/incidents related to Mobile Services and, when necessary, engaging other resolver teams.
- Perform troubleshooting of high- and medium-complexity faults;
- Open internal tickets via the system and with other operators/carriers;
- Provide technical support to the field team;
- Escalate tickets as required.
Requirements
- Technical certification preferred, ideally in Electronics, Telecommunications, or Electrical (Engineering/Technology);
- Advantageous to be pursuing or hold a bachelor’s degree, preferably in Information Systems, Telecommunications, Engineering, or Networking;
- Experience in telecommunications, electronics, customer service, and knowledge of KPI analysis is desirable.
Benefits
- Flexible Benefits Program
- Medical and Dental Assistance *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Voucher
- Financial Well-being Program
- Private Pension
- Company mobile phone with unlimited internet and voice allowance
- Agreements and partnerships with more than 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- "My First Benefit" - Support for children up to 2 years old
- Daycare Reimbursement (for parents)
- Flexible work models and schedules
- Happy Day - a day off in your birthday month
- Extended leave options for maternity, paternity, marriage, and adoption
- Transportation voucher
- Others!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Wellbeing and Leadership Trainer and Coach for the Changemakers programme to enhance personal and community wellbeing in contexts of conflict and violence.
Technology Advisory Consultant helping organizations drive digital transformation and operational efficiency. Join a team that translates business goals into tech solutions with a focus on growth sectors.
Investment Strategy & Competitive Intelligence Consultant at Medtronic, translating business insights for executive - level decisions. Lead competitive intelligence for Neuromodulation, improving healthcare access and equity.
Professional Services Consultant delivering AI - powered customer experience solutions for organizations. Designing, implementing, and optimizing Genesys Cloud solutions to enhance engagement.
Consultant QSE in alternance contributing to environmental and safety studies at Bureau Veritas. Engaging with clients on regulatory compliance and risk assessment within a team in Rouen.
Consultant in digital analytics focusing on Adobe solutions at Deloitte. Collaborating on strategic digital analytics projects with leading companies in a hybrid work model.
Trial Graphics Consultant providing graphics - related support for arbitrations, hearings, and trials at leading global law firm Latham & Watkins. Collaborating with legal teams to create persuasive visuals and delivering on - site support.
PMS Consultant at Litera implementing legal practice management software solutions. Engaging with customers to maximize software usage and guiding implementation projects.
Consultant role implementing Benner health management software solutions for clients in the health sector. Involves training and supporting users in effective system utilization.