Hybrid Community Manager

Posted last month

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About the role

  • Community Manager engaging with users through live shows and educational content. Reviving old users and experimenting with influencers to reach new audiences at Tilt.

Responsibilities

  • Host Instagram + Tilt Lives to drive installs and purchases.
  • Build an engaging on-camera presence users return to.
  • Run onboarding and educational live shows.
  • Create simple “Tilt for beginners” content.
  • Spotlight key sellers and drops with category teams.
  • Source micro-creators and run small tests (lives, duets, reviews).
  • Score creators on cost, conversion, and retention impact.
  • Track results and iterate quickly.
  • Build a recurring calendar of live events that drive retention + revenue.
  • Launch new formats, challenges, and community moments.
  • Build the influencer function: onboarding, measurement, templates, playbooks.
  • Scale a pipeline of high-performing creators.
  • Create a structured education funnel across lives, DMs, email, and IG.
  • Improve pre-purchase onboarding flows.
  • Own insight on why users stay, leave, or buy.
  • Feed learnings into product, supply, and marketing.

Requirements

  • Charismatic on camera - you’re confident speaking to hundreds of viewers live.
  • Experience with community building, live hosting, influencer management, or creator economy roles.
  • Strong understanding of social platforms (Instagram, TikTok, TikTok Live).
  • Ability to identify strong creators, run tests, and measure creator performance.
  • Excellent communicator: you can call customers, ask hard questions, and gain real insights.
  • Analytical mindset - you think in terms of funnels, drop-offs, retention, and activation.
  • Interest in fashion, streetwear, vintage, or online shopping culture.
  • A no-ego, problem-solving attitude - you want to build, test, fail fast, and grow.

Benefits

  • 29 days off, plus UK bank holidays
  • Your birthday off, no questions asked
  • Share options to become a true stakeholder in our success.
  • 3% pension contribution from Month 2 (auto-enrolment)
  • MacBook and tech budget to get you set up your way
  • Gym membership
  • Free Deliveroo if you’re working late

Job title

Community Manager

Job type

Experience level

Mid levelSenior

Salary

£40,000 - £50,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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