Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Floating Community Banking Associate providing customer service at ACNB Bank in Adams & Franklin counties. Handling transactions and building customer relationships in a community-focused environment.
Responsibilities
- Travel to assigned community banking offices across East Berlin, Gettysburg, Chambersburg to provide front-line support and seamless customer service.
- Greet and assist customers in a professional, friendly and courteous manner using Bank Service Excellence Standards.
- Accept deposits, cash checks, accept loan payments, sell official checks, and maintain an approved level of cash.
- Ask questions and identify needs to enhance customer relationships; actively refer customers to appropriate Community Banking team members.
- Prepare daily settlement and proof of cash transactions; balance cash drawer accurately and efficiently on a daily basis.
- Be a part of a team environment where relationships matter! Cooperate with and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.
Requirements
- Previous customer service and cash handling experience in a retail store (Key Holder / Assistant Manager) or banking environment.
- High school diploma or equivalent.
- Moderate reading, writing, grammar, and mathematics skills.
- Proficient interpersonal relations and communicative skills.
- Strong attention to detail and organizational skills.
- Moderate computer skills, including a working knowledge of Microsoft Office programs.
- Ability to regularly lift and/or move approximately 20 pounds and occasionally lift and/or move approximately 50 pounds of coin.
- Reliable Transportation: A quarterly stipend is provided for travel expenses.
Benefits
- Health (available 1st of the month after employment)
- Dental
- Vision insurances
- 401(k)
- PTO
- Employee Recognition
- Service Awards
- 12 Paid Holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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