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About the role
- Business Manager leading multi-family housing management team at TI Communities. Focused on resident satisfaction and financial success in property management.
Responsibilities
- Provide leadership, training, and development for the onsite team
- Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy
- Oversee resident relations, which includes taking resident phone calls, requests, and concerns and building lasting relationships
- Help drive financial results to meet TI Communities' income and expense goals
- Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the propertys occupancy and revenue goals
- Lead sales with continuous involvement in the leasing process, including leasing apartment homes, renewing leases, developing your teams skill sets, marketing your community, and monitoring market conditions
- Partner with the Property Manager and Service Director to ensure property conditions are in good working order with excellent curb appeal
- Perform bookkeeping and financial tasks, including rent collection, delinquency, move-out statements, and financial and variance reports
- Help perform daily physical inspections of the property and coordinate with the maintenance team
- Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
- Exercise independent judgment and discretion to handle and resolve resident requests or concerns
- Adhere to Fair Housing laws, regulations, and TI Communities policies and procedures
Requirements
- Multi-family housing management experience
- Knowledge of property bookkeeping and financials
- The ability to connect with a variety of people and successfully lead a team
- Exceptional verbal and written communication skills
- Strong organizational, multi-tasking, and problem-solving skills
- The ability to work well in a high-volume and sometimes stressful environment
- The ability to work well independently and make sound business decisions
- A positive attitude and the desire to learn and develop your skills
- Knowledge of Entrata software is preferred
- College degree is preferred
- ARM or CAM designation preferred
Benefits
- Competitive pay
- Renewal bonus
- Housing discount
- Free Medical (for employee plans)
- Dental Vision insurance
- Flex spending account
- Health savings account
- 401k Match (immediate eligibility)
- 3 weeks paid time off
- Up to 16 hours of volunteer time off
- Company-paid holidays
- Birthday Holiday
- Team referral bonuses
- Opportunity for growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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