Hybrid Lead Product Manager – Purchase Product

at Ticketmaster

• Job title: Lead Product Manager – Purchase Product
• Job type: Full Time
• Experience level: Senior
• Salary: $146,000 - $184,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Lead Product Manager driving ecommerce solutions and fan experiences at Ticketmaster. Setting product strategies and delivering high-impact offerings across various teams and stakeholders.

Responsibilities

• Develop and evangelize the product strategy for upsells and ancillary offerings, aligned with company objectives and market trends.
• Exercise independent judgment in methods, techniques, and evaluation criteria to achieve ambitious goals.
• Contribute to the development of company principles and objectives, influencing enterprise-wide priorities.
• Demonstrate deep expertise in ecommerce, purchase flows, upsell mechanics, dynamic packaging, and travel integrations.
• Partner with Design and Engineering to build robust, highly scalable solutions.
• Stay ahead of industry trends, regulatory requirements, and emerging technologies to inform product decisions.
• Lead and inspire other purchase product managers, providing mentorship, coaching, and effective delegation.
• Drive delivery across many dependencies, collaborating with engineering, design, marketing, CRM, legal, operations, and client-facing teams.
• Manage complex go-to-market plans, coordinating with external clients and internal stakeholders to ensure successful launches and adoption.
• Navigate ambiguity and competing priorities, ensuring alignment and timely execution across the enterprise.
• Build strong relationships with global stakeholders, including clients, marketing, CRM, and other business units.
• Author clear business cases, competitive analyses, and operational documentation to support decision-making and stakeholder buy-in.
• Communicate product vision, roadmap, and status to leadership, cross-functional teams, and external partners.
• Analyze and report on feature performance, identifying opportunities for optimization and innovation.
• Foster a culture of learning, experimentation, and continuous improvement within the team.

Requirements

• 7–10 years of product management experience in technology-focused businesses, with a track record of delivering complex, high-impact products.
• Expertise in B2C ecommerce, purchase flows, upsell strategies, dynamic packaging, and travel integrations.
• Advanced knowledge of scalable architectures, agile methodologies, and product management best practices.
• Proven ability to influence cross-functional teams and manage large-scale, multi-stakeholder initiatives.
• Strong analytical, organizational, and communication skills.
• Bachelor’s degree required; advanced degree in computer science, business, or design preferred.

Benefits

• Health : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH : 401(k) program with company match, stock reimbursement program
• FAMILY : New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS : Volunteer time off, crowdfunding match