Director responsible for global critical situation management and customer success at Proofpoint. Handling urgent customer escalations and driving operational excellence in cybersecurity support.
About the role
- Software Engineer responsible for designing and implementing Throtle’s self-service healthcare identity platform. Collaborate with teams to troubleshoot problems and ensure software reliability.
Responsibilities
- Collaborate with teammates to design and implement robust, scalable and maintainable software solutions.
- Write clean, efficient, and well-documented code following best practices and company and industry standards.
- Actively participate in code reviews, providing constructive feedback and learning from peers.
- Troubleshoot and debug software issues, often assessing issues in real time to identify root causes and implement effective fixes.
- Learn and apply new programming languages, frameworks, tools, and methodologies as required.
- Contribute to testing efforts, including writing unit and integration tests to ensure software quality and reliability.
- Assist in documenting technical designs, processes, and code to ensure clarity and maintainability.
- Engage in team discussions, sharing ideas and contributing to a positive and innovative development culture.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or related technical field
- 4+ years of professional software development experience
- Solid understanding of core computer science principles, including data structures, algorithms, and object-oriented programming (OOP) concepts
- Demonstrated proficiency in Go and/or Java
- Additional programming language experience (e.g., Python, JavaScript/TypeScript, etc.) a plus
- Proficiency in frontend technologies (React, Angular)
- Demonstrated proficiency building, deploying and interfacing to RESTful APIs
- Experience with SQL (e.g., PostGresSQL, RDS) and NoSQL (e.g., MongoDB, DocDB, etc.) database technology
- Strong analytical and problem-solving abilities with a logical approach to challenges
- Excellent verbal and written communication skills
- Eagerness to work effectively within a team environment, sharing knowledge and supporting colleagues
- A strong desire to learn, adapt, and continuously improve your technical skills
- Experience with cloud platforms (e.g., AWS, Google Cloud, Azure) nice to have
- Exposure to CI/CD pipelines nice to have
Benefits
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job title
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