Data Analyst measuring and enhancing subscriber retention for Disney's streaming services. Collaborating across teams to deliver actionable insights and strategic analyses.
Responsibilities
Communicate complex trends and churn drivers to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
Partner closely with business stakeholders (Product, Business Operations, Finance, Marketing etc.) to identify and unlock opportunities for improved subscriber retention
Create and maintain operational dashboards in Tableau and Looker to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations
Partner with Data Science teams to uplevel analyses using clustering/segmentation, regression modeling, and/or predictive modeling
Requirements
Bachelor's degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or related field
3+ years of of hands-on analytical work experience with SQL driving strategic analysis to inform product or business decision making
Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
Ability to think strategically, analyze and interpret first and third party information
Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools
Expertise with data exploration and data visualization tools like Tableau or Looker
Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with possible solutions, document the changes, and communicate organizational impact
Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleansing, and validation)
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
Full range of medical, financial, and/or other benefits
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