About the role

  • Claims Specialist managing disputed insurance claims, working with legal counsel, and negotiating settlements. Requires specialization in claims handling and customer service adherence in a remote/hybrid environment.

Responsibilities

  • Manage disputed or litigated insurance claims
  • Investigate facts
  • Work with legal counsel
  • Negotiate settlements efficiently and in compliance with company and legal standards
  • Specialize in a specific line of business (i.e., property, casualty, workers compensation)
  • Handle high-exposure claims
  • Utilize current Claims technology
  • Provide technical advice and direction to claim adjusters, managers, agents and examiners
  • Direct activities of defense counsel handling litigated files
  • Research and provide coverage opinions
  • Handle special projects as assigned
  • Participate in training of department personnel
  • Consistently exhibit a high level of customer service and adherence to department audit guidelines

Requirements

  • Prior experience handling complex, large claims
  • Proficiency with computers and current technology
  • Oral and written communication skills
  • Interpersonal skills
  • Negotiation and problem-solving skills
  • Prior experience handling litigated files
  • Bachelor’s degree in Business, Insurance or related field
  • Associate in Claims Designation
  • CPCU designation or other continuing education

Benefits

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability Insurance
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off
  • Standard first year PTO is 17 days, pro-rated based on month of hire.
  • Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance

Job title

Claims Specialist

Job type

Experience level

Mid levelSenior

Salary

$85,000 - $105,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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