Lead role investigating and maintaining complex property claims in East/Central Missouri. Field - based position requiring customer interaction and extensive claims expertise.
About the role
- Claims Specialist managing disputed insurance claims, working with legal counsel, and negotiating settlements. Requires specialization in claims handling and customer service adherence in a remote/hybrid environment.
Responsibilities
- Manage disputed or litigated insurance claims
- Investigate facts
- Work with legal counsel
- Negotiate settlements efficiently and in compliance with company and legal standards
- Specialize in a specific line of business (i.e., property, casualty, workers compensation)
- Handle high-exposure claims
- Utilize current Claims technology
- Provide technical advice and direction to claim adjusters, managers, agents and examiners
- Direct activities of defense counsel handling litigated files
- Research and provide coverage opinions
- Handle special projects as assigned
- Participate in training of department personnel
- Consistently exhibit a high level of customer service and adherence to department audit guidelines
Requirements
- Prior experience handling complex, large claims
- Proficiency with computers and current technology
- Oral and written communication skills
- Interpersonal skills
- Negotiation and problem-solving skills
- Prior experience handling litigated files
- Bachelor’s degree in Business, Insurance or related field
- Associate in Claims Designation
- CPCU designation or other continuing education
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability Insurance
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off
- Standard first year PTO is 17 days, pro-rated based on month of hire.
- Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Job title
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