Claims Specialist managing disputed insurance claims, working with legal counsel, and negotiating settlements. Requires specialization in claims handling and customer service adherence in a remote/hybrid environment.
Responsibilities
Manage disputed or litigated insurance claims
Investigate facts
Work with legal counsel
Negotiate settlements efficiently and in compliance with company and legal standards
Specialize in a specific line of business (i.e., property, casualty, workers compensation)
Handle high-exposure claims
Utilize current Claims technology
Provide technical advice and direction to claim adjusters, managers, agents and examiners
Direct activities of defense counsel handling litigated files
Research and provide coverage opinions
Handle special projects as assigned
Participate in training of department personnel
Consistently exhibit a high level of customer service and adherence to department audit guidelines
Requirements
Prior experience handling complex, large claims
Proficiency with computers and current technology
Oral and written communication skills
Interpersonal skills
Negotiation and problem-solving skills
Prior experience handling litigated files
Bachelor’s degree in Business, Insurance or related field
Associate in Claims Designation
CPCU designation or other continuing education
Benefits
Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability Insurance
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off
Standard first year PTO is 17 days, pro-rated based on month of hire.
Enhanced PTO may be available for experienced candidates
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