Manager Régional des Ventes at Daikin managing sales strategy for Hauts de France / Ardennes. Driving growth and responsible for P&L management within the region.
TS
Hybrid Senior Manager, Identity & Access Management
Posted last week
About the role
- Senior Manager leading IAM initiatives and improving operational efficiency for Thermo Fisher Scientific. Fostering team development and delivering scalable, secure IT services aligned with business goals.
Responsibilities
- Lead Identity and Access Management initiatives.
- Champion employee development and drive operational efficiency through streamlined service delivery and data-driven decision-making.
- Coach and mentor team members, fostering a culture of accountability, collaboration, and innovation.
- Promote cross-training and knowledge sharing to eliminate single points of failure and build resilient teams.
- Encourage participation in professional development, stretch assignments, and mentorship programs.
- Oversee end-to-end delivery of IT services, ensuring alignment with SLAs and customer expectations.
- Establish and maintain strong relationships with stakeholders, vendors, and internal customers through regular engagement and open office hours.
- Define, track, and report on key performance indicators (KPIs) to measure service health, operational efficiency, and team productivity.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 8+ years of progressive IT experience, including 5+ years in a leadership role.
- Proven track record in process improvement, service delivery, and KPI-driven performance management.
- Working knowledge of IAM technologies and common processes (User directories, account lifecycle, single sign-on, mergers/acquisitions, security methods, change management, communications, etc.)
- Strong interest in staying up to date with IAM trends, industry standards, and emerging technologies.
- Excellent communication, stakeholder management, and strategic planning skills.
- Outstanding customer service skills with a consistent track record to handle fast-paced situations calmly.
- Strong understanding of ITIL, Lean, or Six Sigma methodologies.
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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