Product and Proposition Manager focusing on Faster Payments at Barclays. Managing product strategies and optimizing customer journeys in an evolving payment environment.
TS
Hybrid Senior Manager, Identity & Access Management
Posted 2 months ago
About the role
- Senior Manager leading IAM initiatives and improving operational efficiency for Thermo Fisher Scientific. Fostering team development and delivering scalable, secure IT services aligned with business goals.
Responsibilities
- Lead Identity and Access Management initiatives.
- Champion employee development and drive operational efficiency through streamlined service delivery and data-driven decision-making.
- Coach and mentor team members, fostering a culture of accountability, collaboration, and innovation.
- Promote cross-training and knowledge sharing to eliminate single points of failure and build resilient teams.
- Encourage participation in professional development, stretch assignments, and mentorship programs.
- Oversee end-to-end delivery of IT services, ensuring alignment with SLAs and customer expectations.
- Establish and maintain strong relationships with stakeholders, vendors, and internal customers through regular engagement and open office hours.
- Define, track, and report on key performance indicators (KPIs) to measure service health, operational efficiency, and team productivity.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 8+ years of progressive IT experience, including 5+ years in a leadership role.
- Proven track record in process improvement, service delivery, and KPI-driven performance management.
- Working knowledge of IAM technologies and common processes (User directories, account lifecycle, single sign-on, mergers/acquisitions, security methods, change management, communications, etc.)
- Strong interest in staying up to date with IAM trends, industry standards, and emerging technologies.
- Excellent communication, stakeholder management, and strategic planning skills.
- Outstanding customer service skills with a consistent track record to handle fast-paced situations calmly.
- Strong understanding of ITIL, Lean, or Six Sigma methodologies.
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Restaurant Manager overseeing food service operations at Loews Hotels' Universal Orlando. Managing staff, ensuring quality service, and interacting with guests for satisfaction.
Manager in capital project and infrastructure consulting at PwC, focusing on project efficiency and team management. Enhancing client relationships and delivering quality operational strategies.
Senior Manager at PwC optimizing capital project value and enhancing delivery strategies. Leading diverse teams to solve operational challenges in capital projects and programs.
Onsite Safety Manager responsible for on - site safety and compliance with federal regulations in construction. Collaborates with teams to enhance safety culture and conducts training on safety practices.
Manager of Pre - Analytical Laboratory overseeing operations and compliance for cancer detection service. Collaborating cross - functionally to ensure accurate testing and process improvement.
Senior Litigation Case Manager providing litigation support in mortgage servicing for Newrez. Managing cases and working with legal teams to ensure compliance and recovery.
Construction Manager overseeing home construction activities, ensuring quality, cost management, and adherence to schedules in Florida. Collaborating with trade partners and internal teams for project efficiency.
Broker Manager responsible for the success and engagement of independent agents at Devoted Health. Collaborating with operations and sales management to achieve market growth.
CRE Portfolio Manager III managing commercial portfolio risks and optimizing customer relationships. Working directly with Relationship Managers and overseeing portfolio quality and administration.