Hybrid Senior Implementation Manager

Posted 5 days ago

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About the role

  • Senior Implementation Manager overseeing large-scale projects in Workplace Pensions at Standard Life. Guiding clients through technology transitions with a focus on high-quality client experiences.

Responsibilities

  • This role leads the delivery of large‑scale projects, supporting strategically important clients as they move their Workplace Pension scheme onto a new technology ecosystem.
  • You will be responsible for guiding clients through every stage of the change journey—from initial scoping and data readiness through to implementation, training, and warranty.
  • A key part of the role is coordinating with internal Operations and IT teams to ensure that all client requirements are understood, prioritised, and delivered effectively.
  • You will act as a trusted partner to clients, ensuring a smooth transition, a high‑quality experience, and long‑term retention.

Requirements

  • A highly experienced Senior Project Manager with a track record of delivering complex, multi‑workstream transitions in the Workplace Pensions environment.
  • Strong DC Workplace Pension knowledge, enabling confident discussions with senior stakeholders, trustees, advisers, and internal teams.
  • Exceptional communication and stakeholder‑management skills, with the ability to influence at senior levels and represent the programme professionally in key meetings.
  • Expertise in building and managing robust project toolkits, ensuring structure, control, risk management, and clarity across all workstreams.
  • The ability to educate, train, and support clients on the new technology ecosystem, guiding them confidently through each stage of the transition and warranty period.
  • A collaborative project manager who can work seamlessly with Operations, IT, and third parties to deliver client requirements—covering areas such as project scoping, data cleansing, interfaces, and digital journeys.

Benefits

  • £46,000 - £60,000 (depending on experience)
  • indicative bonus range of 16-32%
  • private medical cover
  • 38 days annual leave
  • excellent pension
  • 12x salary life assurance
  • career breaks
  • income protection
  • 3x volunteering days
  • flexible working arrangements

Job title

Senior Implementation Manager

Job type

Experience level

Senior

Salary

£46,000 - £60,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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