Director of Practice overseeing HR transformation projects for clients in a global HR consulting firm. Establishing budgets, improving methodologies, and managing team resources.
About the role
- Client Relationship Director responsible for managing and developing Workplace Pension relationships. Working with clients to maximize retention and revenue for Phoenix Group.
Responsibilities
- responsible for the management, development and retention of relationships with Workplace Pension employers and trustees
- ensuring delivery of maximum potential in terms of retention of value, increased revenue and development of wider opportunities to grow the business
- create and deliver strategic client plans which demonstrate an understanding of each account's objectives
- maintain communication and engagement strategies to maximise profitability
- removing unprofitable business or inappropriate service offerings within the current portfolio
Requirements
- Proven track record of success within a relationship management role
- In-depth knowledge of Workplace Pensions (both trust and contract plans), including good awareness of leading providers and major consultancies
- Knowledge of the market, legislative and industry practice to consult and lead with key clients on suitable growth developments
- Excellent communicator with the ability to build excellent working relationships
- Commercially driven and highly responsive – conscious of adding value and oriented towards achieving business objectives
Benefits
- private medical cover
- 38 days annual leave
- excellent pension
- 12 x salary life assurance
- career breaks
- income protection
- 3 x volunteering days
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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