Assistant Branch Manager at Byline Bank responsible for operational functions and staff leadership. Overseeing teller functions, customer service, and branch performance in a fast - paced environment.
About the role
- Department Manager responsible for sales goals and unique customer experiences at The Paper Store. Leading high-performing teams in a fast-paced retail environment.
Responsibilities
- delivering world class service
- achieving sales goals
- maintaining company standards in a fun and fast paced retail environment
- providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach
- building and inspiring high-performing teams who achieve sales goals
- managing payroll within budget
- training staff in all areas of the store
- executing and maintaining visual presentation standards
- maintaining operational efficiencies
- holding the team accountable for upholding The Paper Store mission statement, standards, and policies
- modeling the G.U.E.S.T. service approach
- greeting and welcoming every customer
- understanding customer needs
- explaining product features and benefits
- suggesting additional items to build onto sales
- thanking the customer and inviting them to return
- building customer loyalty
- upholding a respectful work environment
- demonstrating decision-making and judgment
- participating in training and development
- cross-training in all departments
- training and coaching associates
- leading and executing the completion of company directives
- developing strong relationships with team members
- ensuring compliance with current promotions and marketing materials
- ensuring a safe and sanitary experience for ear piercings
- performing management functions as expected
- assisting in executing strategies to drive sales and customer loyalty
- completing tasks as directed
- complying with all company policies and procedures
Requirements
- Previous experience in specialty retail is preferred
- College degree preferred
- Demonstrate an ability to multitask, while being attentive to customers
- Ability to adapt to and embrace change
- Proficient in using Microsoft Office and POS Systems
- Ability to be mobile on the sales floor and/or stock room for extended periods of time
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to work well, and be a leader, in a team environment
- Professional attire, demeanor, appearance and compliance to company dress code required
- Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
- Ability to work autonomously while paying strong attention to detail
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
- Willingness to travel to new store openings, store remodels, etc.
Benefits
- The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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