Hybrid Short Term Disability Analyst

Posted 2 days ago

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About the role

  • Provide exceptional customer service by maintaining a dedication to meeting the expectations and requirements of internal and external customers
  • Work within a fast-paced environment that directly interacts with internal and external customers to retrieve or relay information relevant to the Short-Term Disability and Paid Family Leave Claim
  • Utilize critical thinking and mathematical aptitude to gather information, apply sound reasoning and draw appropriate conclusions
  • Utilize business acumen and technical expertise to make sound decisions based upon a mixture of analysis, experience, and judgment, with management oversight
  • Help to create a positive team environment that achieves Group Benefit Claims culture initiatives and objectives

Requirements

  • 1+ years of experience providing quality customer service is required
  • 2+ years of claim experience is preferred
  • Associate or Bachelor’s Degree is preferred but not required
  • Medical terminology experience is preferred
  • Professional verbal and written communication skills
  • Ability to excel in an ever changing high-volume environment
  • Readily able to champion change and innovation
  • Detail-oriented with the ability to maintain a high-level of quality and accuracy while maintaining productivity targets in a fast-paced environment
  • Ability to thrive in a structured team environment
  • Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously

Benefits

  • short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition

Job title

Short Term Disability Analyst

Job type

Experience level

Junior

Salary

$42,560 - $66,600 per year

Degree requirement

Associate's Degree

Location requirements

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